GUCCI Client Advisor, Selfridges
GUCCI Client Advisor, Selfridges

GUCCI Client Advisor, Selfridges

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable experiences for clients while achieving sales targets in a luxury environment.
  • Company: Join Gucci, a leading name in modern luxury fashion.
  • Benefits: Enjoy a 4-day workweek, competitive salary, and opportunities for growth.
  • Why this job: Be part of a dynamic team that transforms dreams into reality with Gucci creations.
  • Qualifications: Experience in high-end fashion or hospitality and a passion for luxury.
  • Other info: Work in a fast-paced environment with a focus on client relationships.

The predicted salary is between 28800 - 48000 £ per year.

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for Client Advisors to join our team in Selfridges on a full-time permanent contract. We operate on a 4-day workweek (40 hours in 4 days). Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Key Accountabilities

  • Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities.
  • Effectively uses cross- and upselling techniques to maximize sales opportunities.
  • Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques.
  • Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store.
  • Combines styling knowledge with the ability to mix-and-match products to best serve the client.
  • Develops local and international client base and seeks to recruit and develop top clients.

Requirements

  • Some experience working in a high-end fashion brand or hospitality.
  • Proven track record in achieving sales targets and developing clients.
  • Passion for and sound knowledge about Gucci and luxury fashion.
  • Works productively in a high-pressure, fast-paced environment.
  • Fluent in English, any additional languages would be a plus.
  • Ability to work varied hours/days, including weekends as needed.

Job Type: Regular

Start Date: 2025-12-08

Schedule: Full time

Organization: Gucci Ltd.

GUCCI Client Advisor, Selfridges employer: Gucci

Gucci is an exceptional employer, offering a dynamic work environment at the iconic Selfridges location, where creativity and luxury intersect. With a commitment to employee growth, we provide comprehensive training and development opportunities, alongside a unique 4-day workweek that promotes work-life balance. Join us to be part of a progressive team that values individuality and fosters a culture of excellence in customer service.
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Contact Detail:

Gucci Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land GUCCI Client Advisor, Selfridges

✨Tip Number 1

Get to know Gucci inside out! Familiarise yourself with their latest collections, brand history, and values. This knowledge will help you connect with clients and show your passion during interviews.

✨Tip Number 2

Practice your sales pitch! Think about how you can use cross- and upselling techniques to enhance the client experience. Role-play with a friend or in front of the mirror to build confidence.

✨Tip Number 3

Network like a pro! Attend fashion events or local meet-ups to meet people in the industry. Building relationships can lead to job opportunities and insider tips on landing that Client Advisor role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Gucci family at Selfridges!

We think you need these skills to ace GUCCI Client Advisor, Selfridges

Sales Techniques
Customer Relationship Management
Cross-Selling
Upselling
Client Engagement
Styling Knowledge
Luxury Fashion Knowledge
High-Pressure Environment Adaptability
Fluency in English
Hospitality Skills
Performance Analysis
KPI Achievement
Client Development
Communication Skills

Some tips for your application 🫡

Show Your Passion for Gucci: When you're writing your application, let your love for Gucci shine through! Share why you’re excited about the brand and how it aligns with your personal style. We want to see that you’re not just looking for a job, but that you genuinely care about the luxury fashion world.

Highlight Your Customer Service Skills: As a Client Advisor, creating an unforgettable experience for our customers is key. Make sure to include examples from your past roles where you’ve gone above and beyond for clients. We love seeing how you’ve made a difference in someone’s shopping experience!

Be Data-Driven: Don’t forget to mention any experience you have with sales targets or KPIs. We appreciate candidates who can use data to drive their performance. If you've used systems to track your success, share that too—it shows you’re proactive and results-oriented!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Gucci!

How to prepare for a job interview at Gucci

✨Know Your Gucci

Before stepping into the interview, make sure you’ve done your homework on Gucci. Familiarise yourself with their latest collections, brand values, and any recent news. This will not only show your passion for the brand but also help you connect your answers to their ethos.

✨Showcase Your Sales Skills

Be ready to discuss your previous sales experiences, especially in high-end fashion or hospitality. Prepare specific examples where you achieved targets or created memorable client experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Engage with Empathy

As a Client Advisor, building relationships is key. During the interview, demonstrate your ability to connect with people. Share stories that highlight your interpersonal skills and how you’ve made clients feel valued in past roles.

✨Dress the Part

Since you’re applying for a role in luxury fashion, your appearance matters. Dress in a way that reflects Gucci’s style while still being professional. This shows that you understand the brand's aesthetic and are serious about the position.

GUCCI Client Advisor, Selfridges
Gucci
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