At a Glance
- Tasks: Create unforgettable experiences for clients while achieving sales targets in a luxury environment.
- Company: Join Gucci, a leader in modern luxury fashion and craftsmanship.
- Benefits: Enjoy a 4-day workweek, competitive salary, and opportunities for personal growth.
- Other info: Work in a fast-paced, exciting environment with a focus on client relationships.
- Why this job: Be part of a dynamic team that transforms dreams into reality with iconic Gucci products.
- Qualifications: Experience in high-end fashion or hospitality and a passion for luxury.
The predicted salary is between 36000 - 60000 £ per year.
Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
We are looking for Client Advisors to join our team in Selfridges on a full-time permanent contract. We operate on a 4-day workweek (40 hours in 4 days). Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Key Accountabilities
- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities.
- Effectively uses cross- and upselling techniques to maximize sales opportunities.
- Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques.
- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store.
- Combines styling knowledge with the ability to mix-and-match products to best serve the client.
- Develops local and international client base and seeks to recruit and develop top clients.
Requirements
- Some experience working in a high-end fashion brand or hospitality.
- Proven track record in achieving sales targets and developing clients.
- Passion for and sound knowledge about Gucci and luxury fashion.
- Works productively in a high-pressure, fast-paced environment.
- Fluent in English, any additional languages would be a plus.
- Ability to work varied hours/days, including weekends as needed.
Job Type: Regular
Start Date: 2025-12-08
Schedule: Full time
Organization: Gucci Ltd.
GUCCI Client Advisor, Selfridges in Glasgow employer: Gucci
Gucci is an exceptional employer, offering a dynamic work environment at the iconic Selfridges location, where creativity and luxury intersect. With a commitment to employee growth through training and development, alongside a unique 4-day workweek, team members enjoy a balanced lifestyle while delivering unparalleled service to clients. Join us to be part of a progressive fashion house that values individuality and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land GUCCI Client Advisor, Selfridges in Glasgow
✨Tip Number 1
Get to know Gucci inside out! Familiarise yourself with their latest collections, brand history, and values. This knowledge will not only impress during interviews but also help you connect with clients on a deeper level.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your upselling and cross-selling techniques. The more comfortable you are, the better you'll engage with clients and meet those sales targets.
✨Tip Number 3
Network like a pro! Attend fashion events or local meet-ups to build relationships within the industry. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Gucci family at Selfridges.
We think you need these skills to ace GUCCI Client Advisor, Selfridges in Glasgow
Some tips for your application 🫡
Show Your Passion for Gucci:When you're writing your application, let your love for Gucci shine through! Share why you’re excited about the brand and how it aligns with your personal style. We want to see that you’re not just looking for a job, but that you genuinely care about the luxury fashion world.
Highlight Your Customer Service Skills:As a Client Advisor, creating an unforgettable experience for our clients is key. Make sure to include examples from your past roles where you’ve gone above and beyond for customers. We love seeing how you’ve made a difference in someone’s shopping experience!
Be Data-Driven:We’re all about achieving targets, so don’t shy away from mentioning any sales goals you’ve hit in previous jobs. Use numbers to back up your achievements—this shows us you know how to use data to drive your performance and maximise sales opportunities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what makes Gucci special before you hit 'send'!
How to prepare for a job interview at Gucci
✨Know Your Gucci
Before stepping into the interview, make sure you’ve done your homework on Gucci. Familiarise yourself with their latest collections, brand values, and any recent news. This shows genuine interest and helps you connect your passion for luxury fashion with the role.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've achieved sales targets in previous roles. Think about times when you used upselling or cross-selling techniques effectively. This will demonstrate your ability to meet KPIs and contribute to the team’s success.
✨Create an Engaging Client Experience
Be ready to talk about how you would create a unique and personalised experience for clients. Consider sharing ideas on how to engage customers emotionally and make them feel valued from the moment they enter the store. This aligns perfectly with Gucci's commitment to exceptional service.
✨Dress to Impress
As you're applying for a position in a high-end fashion brand, your appearance matters. Dress in a way that reflects Gucci's style while still being professional. This not only shows your understanding of the brand but also sets the tone for the kind of client experience you aim to provide.
