GUCCI Client Advisor, London Selfridges

Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities

Effectively uses cross- and upselling techniques to maximize sales opportunities

Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques

Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store

Combines styling knowledge with the ability to mix-and-match products to best serve the client

Develops local and international client base and seeks to recruit and develop top clients

Some experience working in a high-end fashion brand or hospitality

Proven track record in achieving sales targets and develop clients

Passion for and sound knowledge about Gucci and luxury fashion

Works productively in a high-pressure, fast-paced environment

Fluent in English, any additional languages would be a plus

Ability to work varied hours/days, including weekends as needed