At a Glance
- Tasks: Welcome residents and visitors, manage enquiries, and ensure a safe, calm atmosphere at night.
- Company: Join Portal Security, a company dedicated to creating welcoming living spaces.
- Benefits: Supportive team environment, career growth opportunities, and the chance to make a real difference.
- Other info: Dynamic role with opportunities to develop your people skills and contribute to community wellbeing.
- Why this job: Be the friendly face that brings comfort and connection during the quieter hours.
- Qualifications: SIA licence, strong communication skills, and a passion for helping others.
The predicted salary is between 21150 - 25850 £ per year.
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you! We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night. At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What We’re Looking For:
- Meeting and greeting residents and any visitors
- Welcoming new residents and preparing new resident packs
- Manage and respond to general enquiries via phone, email and other channels
- Key and parcel management
- Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
- Co-ordinate, instruct and allow access for services to the development
- Record, monitor and respond to any resident feedback
- Manage booking of meetings and event spaces for residents and external guests
- Clear and concise handover to day team arriving on shift
- Conduct daily building walks and monitor CCTV
Requirements:
- A valid SIA licence - Door Supervisor Licence / Security Guard Licence
- Good communication skills
- Good organisation and multi-tasking skills
- Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Front of House Officer - Nights in Glasgow employer: GuardPass
METROGUARD OXFORD LIMITED is an exceptional employer that prioritises the safety and well-being of its employees while fostering a supportive work culture in Bristol. With a strong emphasis on training and progression, team members are encouraged to develop their skills and advance within the company, making it a rewarding place for those seeking meaningful employment in security leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Officer - Nights in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like GuardPass. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to GuardPass
Don't be shy about reaching out to GuardPass directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Officer - Nights in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about GuardPass and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at GuardPass
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
