At a Glance
- Tasks: Ensure crowd safety and manage access during exciting matchday events.
- Company: Accolade Security, a leader in event security with a focus on teamwork.
- Benefits: Competitive pay, mental health support, and opportunities for growth.
- Other info: Join a supportive team dedicated to equal opportunities and employee wellbeing.
- Why this job: Be part of thrilling events while ensuring safety and security for all.
- Qualifications: SIA Door Supervisor License, First Aid Certification, and strong communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
Description
Main Duties
- Crowd Control
- Monitor crowd behavior to prevent disturbances, fights, or overcrowding.
- Direct guests efficiently to avoid bottlenecks at entry, exits, and common areas.
- Enforce venue policies (e. g., no re-entry, prohibited items, age restrictions).
- Access Control
- Ensure only authorized individuals access restricted areas (e. g., backstage, VIP, tech booths).
- Supervise bag checks, metal detector use, and ticket scanning areas.
- Intervene if any unauthorized access or security breach occurs.
- Emergency Response
- Act as the point of contact during emergencies (e. g., medical, fire, violence).
- Coordinate evacuations or lockdowns if needed, following venue protocols.
- Liaise with first responders, including police, fire, and medical services.
- Incident Reporting & Documentation
- Record and report incidents such as thefts, injuries, or conflicts.
- Complete post-event security logs and reports for management.
- Collect witness statements if necessary.
- Communication
- Maintain constant communication with other team leaders, control room, and event managers.
- Use radios or other tools to relay important information swiftly.
- Customer Service
- Maintain a calm, approachable demeanor while enforcing rules.
- Assist guests with directions or concerns while maintaining vigilance.
- Compliance & Safety Checks
- Ensure all security practices comply with legal regulations and venue policies.
- Check emergency exits, fire extinguishers, and safety systems before events.
Person Specification
- Must have SIA (Door Supervisor) License
- Must have First Aid Certification
- Must have 2 years of experience in security supervisory role
- Excellent customer service skills
- Excellent communication skills Must have Right to work permit
- Must have 5 year checkable work history
Accolade Security is committed to equal opportunities and offer an Employee Assistance to all employees to support good mental health and wellbeing.
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Door Supervisor - Matchday Event employer: GuardPass
METROGUARD OXFORD LIMITED is an exceptional employer that prioritises the safety and well-being of its employees while fostering a supportive work culture in Bristol. With a strong emphasis on training and progression, team members are encouraged to develop their skills and advance within the company, making it a rewarding place for those seeking meaningful employment in security leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Door Supervisor - Matchday Event
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Door Supervisor - Matchday Event. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like GuardPass. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to GuardPass
Don’t forget to apply for the Door Supervisor - Matchday Event role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining GuardPass.
We think you need these skills to ace Door Supervisor - Matchday Event
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at GuardPass. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at GuardPass.
How to prepare for a job interview at GuardPass
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at GuardPass.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at GuardPass.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at GuardPass.
