At a Glance
- Tasks: Ensure safety and security in a luxury retail environment while providing excellent customer service.
- Company: Join a prestigious luxury retail brand at Bicester Village.
- Benefits: Competitive pay, flexible hours, and ongoing training opportunities.
- Other info: Dynamic role with opportunities for growth and development in a vibrant setting.
- Why this job: Be the face of security, making a real difference in a high-end shopping experience.
- Qualifications: SIA Licence required; previous luxury retail security experience is a plus.
The predicted salary is between 9.9 - 12.1 £ per hour.
Description
(Patrol / Standing position)
Location: Bicester Village
Description
Job Title: Luxury Retail Security Officer
Patrol / Standing position
Location: Bicester Village
Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager.
Pay Rate: £Various - depending on store
Hours: Various - Resilience (Bench Team)
Role Summary
The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment.
Responsibilities
- Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart.
- Demonstrate excellent customer service and engage with every person positively.
- Carry out all duties in accordance with the Assignment Instructions and Risk Assessment.
- Follow relevant customer policy and procedures.
- Utilise access controls systems and ensure the integrity of building perimeter security.
- Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity.
- Deter crime and anti-social behaviour through awareness of behaviour and intelligence.
- Carry our relevant testing of security and safety systems.
- Perform internal and external patrols as required.
- Report incidents in an accurate and timely manner, follow the correct escalation model.
- Collaborate with the Emergency Services, including detection and protection of evidence.
- Support the customers brand and culture and follow any reasonable requests.
Person Specification
- SIA Licence for specific site (Door Supervision)
- Previous security experience within a luxury or high value retail environment as advantageous.
- Conscientious, alert and a strong attention to detail.
- Adapts to changing priorities and is flexible and collaborative.
- Punctual, reliable, committed, demonstrating respect for colleagues.
- Highest standards of integrity, maintains confidentiality when handling sensitive information.
- Effective communication skills, both verbal and written.
- Responds well to positive change and innovation.
Security Officer - Luxury Retail (Bicester) employer: GuardPass
METROGUARD OXFORD LIMITED is an exceptional employer that prioritises the safety and well-being of its employees while fostering a supportive work culture in Bristol. With a strong emphasis on training and progression, team members are encouraged to develop their skills and advance within the company, making it a rewarding place for those seeking meaningful employment in security leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Luxury Retail (Bicester)
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer - Luxury Retail (Bicester). Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like GuardPass. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer - Luxury Retail (Bicester) candidates.
✨Directly Apply to GuardPass
Don’t forget to apply for the Security Officer - Luxury Retail (Bicester) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining GuardPass.
We think you need these skills to ace Security Officer - Luxury Retail (Bicester)
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at GuardPass. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at GuardPass.
How to prepare for a job interview at GuardPass
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at GuardPass.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at GuardPass.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at GuardPass.
