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- Tasks: Ensure safety and provide excellent customer service in a modern building.
- Company: Join GUK, a leader in protection management with a focus on quality service.
- Benefits: Enjoy competitive pay, health perks, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and a diverse workplace culture.
- Why this job: Make a real difference in safety while developing your career in security.
- Qualifications: SIA Badge holder with a customer service mindset and strong communication skills.
The predicted salary is between 12 - 18 £ per hour.
Location: Sheffield - Heart of the City
Pay Rate: £15.23 per hour
Working Hours: 40 hours per week
Closing Date: 25/09/2025, 8am – 4pm or 9am to 5pm
Immediate Start
Job ID: 817
Are you an ambitious individual who has a passion to develop your career in providing excellent safety and outstanding customer service? If so, this will be a great opportunity to work in one of our immaculate sites.
Who we are
We are GUK, and together we are proud to be at the forefront of protection management across multiple sectors. We offer the ultimate in business security solutions and deliver the highest quality of professional service.
Job role
Working with us at GUK, we value you more than just a security guard. You will be responsible for maintaining the look and feel of our pristine site. You will be responsible for providing safety of this modern building with your customer service and support for those who work and visit the building.
The role is critical to ensure our operational day-to-day frontline services work like clockwork. A typical day for someone who is self-motivated could include access control, greeting visitors, regular patrols, and completing the daily occurrence book. You will then finish every shift with a good thorough handover.
You are an individual who communicates well, have a strong sense for reliability and understand the importance of being smartly presented in uniform at all times. Also you would need to be proactive and always willing to learn.
You will receive full training and we are looking for motivated individuals who will make a measurable contribution to the continued success of GUK.
Professional requirements
- SIA Badge holder / CCTV
- First aid trained
- Relevant experience in a retail/leisure/F&B or office workspace environment
Personal skills
- Has a customer service mindset
- Has a positive and can-do mindset
- Strong communicator, able to communicate effectively in verbal and written form to client and tenants as well as visitors to the scheme
- Able to work under own supervision and be self-motivating
- Able to provide clear and concise feedback to stakeholders when required
Duties
- External Estate patrols
- To be mobile and visible to the public and tenants across the estate.
- Carry out external patrols, be vigilant for signs of property damage, graffiti, acts of public disorder and health and safety issues. Report and escalate these using the correct mechanisms (I.E Res Link system, Crac radio and Disc system).
- Visit retail, leisure and tenanted units and discuss security issues with the tenants.
- Encourage tenants to report all crimes to the police, ensure Estate team are aware of issues impacting tenants.
- Report issues in real time using the city’s DISC APP or the CRAC radio - share intelligence from these mechanisms with Estate team and tenants where appropriate.
- Support tenants with minor issues (e.g., unlocking/loading arrangements).
- Assist members of the public with directions, access queries, or concerns.
- Report maintenance issues (lights out, broken doors, spills) to the estate team or log on eLogbook’s.
- Internal building patrols
- Carry out internal building patrols - i.e. H&S and property walkthroughs using Reslink, checking Fire exits unobstructed, Plant rooms secure, Trip hazards identified, Waste and service areas safe and hygienic, and report findings using Res Link System.
- Report findings to the Building Managers and Welcome Hosts.
- Interact with tenants where possible, acting as an ambassador for the Estate and provide a reassuring presence to workspace tenants.
- On occasion and when required cover the building receptions to relieve the welcome hosts in emergencies or to allow them to carry out other duties.
- Be vigilant for trespassers and ensure any contractors are following site safety rules.
- Be inquisitive—question any unusual observations with Estate team.
- Control room duties
- Cover the control room, carry out all duties necessary in this environment (e.g. complete DOB, raise incident reports, escalate issues, call emergency services).
- Monitor live feeds for suspicious behaviour or safety concerns.
- Track incidents and gather and provide evidence to management or police.
- Ensure GDPR compliance when handling footage.
- Create a welcoming first impression to telephone enquiries or to visitors to the estate.
- Escort visitors around the buildings when necessary, signing them in and out and ensuring that they are looked after and made to feel welcome.
- Sign off jobs or worksheets when necessary and when authorised to do so, provide feedback to Resident Engineers or Estate team when necessary.
- Unlock buildings and support visitors such as letting agents or sub-contractors, acting as an ambassador for the estate. Provide feedback to the Estates team or the Resident Engineers following the visit.
- Staff rotas.
- General duties
- Respond to fire alarm and intruder (panic) alarm activations.
- Assist with evacuations in accordance with the estate’s emergency plan.
- Provide initial support in emergencies until emergency services arrive.
- Carry out lockdown procedures if required.
- Act in accordance with AI’s and SIA training/licence requirements at all times.
- Act as a duty first aider for the estate.
- Open/close the estate or individual buildings.
- Carry out in or out-of-hours security checks.
- Escort contractors requiring access to restricted areas.
- Admin duties allocated by GUK to support Estate Operations and the wider GUK team.
Employee benefits
- GUK pride ourselves in offering benefits that promote health and wellbeing.
- Ride to Work Scheme
- Employee Assistance Program
- Credit Union
- Employee of the Month/Year
- Refer a Friend Scheme
We are an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.
Security Officer in Sheffield employer: Guarding UK
Contact Detail:
Guarding UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or related fields. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to come to you. Visit our website regularly and apply directly. The more applications you send, the better your chances of landing that Security Officer role.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your customer service skills can shine in a security role. Show them you’re not just a guard, but a friendly face who keeps everyone safe!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you’re genuinely interested in the position and reinforces your positive attitude.
We think you need these skills to ace Security Officer in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Security Officer role. Highlight your relevant experience in customer service and security, and show us how you can contribute to maintaining our pristine site.
Show Off Your Skills: We want to see your strong communication skills shine through! Use clear and concise language in your application, and don’t forget to mention your SIA badge and any first aid training you have.
Be Professional: Since we value a smart appearance, ensure your application reflects professionalism. Use a clean format, check for typos, and keep it neat. First impressions matter, even on paper!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity with GUK.
How to prepare for a job interview at Guarding UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer at GUK. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like conducting patrols and providing excellent customer service.
✨Dress to Impress
As a Security Officer, being smartly presented is crucial. For your interview, dress professionally to reflect the standards expected in the role. This shows that you take the position seriously and understand the importance of appearance in maintaining a safe and welcoming environment.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated in previous jobs, especially in high-pressure situations. Be ready to demonstrate your ability to provide clear feedback and interact positively with both clients and the public.
✨Be Proactive and Positive
GUK values individuals who are self-motivated and eager to learn. During the interview, express your enthusiasm for the role and share instances where you've taken initiative or solved problems independently. A positive attitude can set you apart from other candidates!