At a Glance
- Tasks: Patrol the shopping centre, ensuring safety and interacting with the public.
- Company: Join a friendly security team at Bentall's Shopping Centre in London.
- Benefits: Earn £16.30 per hour, enjoy 20 days leave, and a pension contribution.
- Why this job: Make a difference by ensuring safety and providing excellent customer service.
- Qualifications: Must have SIA and CCTV licences, plus good IT and communication skills.
- Other info: Diverse workplace with opportunities for growth and recognition.
The predicted salary is between 13 - 16 £ per hour.
Location: London, Bentall's Shopping Centre
Pay rate: £16.30 per hour
Contracted Hours: 4 on 4 off - 42 hours per week - nights
The role:
Our small friendly shopping centre security team has a full-time vacancy. You will be required to patrol the shopping centre and interact with members of the public, businesses within the centre and all contractors and visitors to the site. You will be responsible for the health and safety for all at the site and will be trained in emergency preparedness. You should have a positive attitude and be able to remain calm and diligent during any incidents that may occur on site.
To apply for this role, you must have:
- In-date SIA and CCTV licences
- Experience of using Microsoft packages to complete necessary daily documentation and reporting
- Excellent customer service soft skills
- A good level of spoken and written English
- Basic report writing and IT skills
- Demonstrable experience of dealing with difficult people and finding solutions
- Drive and self-motivation
- Keen eye for detail and awareness of security risks
Employee Benefits:
- Ride to Work Scheme
- 20 days annual leave plus bank holidays
- 3% pension contribution
- Employee Assistance Programme
- Credit Union
- Long Service Rewards
- Employee of the Month/Year
Equal Opportunities:
We are an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.
Security Night Controller employer: Guarding UK
Contact Detail:
Guarding UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Night Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even at Bentall's Shopping Centre. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve dealt with difficult situations calmly and effectively. We want to see that you can handle anything that comes your way!
✨Tip Number 3
Show off your tech skills! Since you'll need to use Microsoft packages, practice creating reports or documentation. Being able to demonstrate this during an interview will give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Night Controller
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your SIA and CCTV licences right at the start. We want to see that you’ve got the qualifications we need, so don’t be shy about showcasing them!
Be Personable: Since you'll be interacting with the public and businesses, let your personality shine through in your application. We love a positive attitude, so share any experiences where you've provided excellent customer service.
Keep It Clear and Concise: When it comes to report writing and documentation, clarity is key. Use straightforward language and structure your application well, so we can easily see your skills and experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role with our friendly team!
How to prepare for a job interview at Guarding UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Night Controller. Familiarise yourself with the key aspects of the job, such as patrolling, health and safety protocols, and emergency preparedness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with the public and businesses, be prepared to discuss your customer service experience. Think of specific examples where you've dealt with difficult situations or provided excellent service. This will demonstrate your ability to remain calm and professional under pressure.
✨Highlight Your Technical Skills
Make sure to mention your proficiency with Microsoft packages, as you'll need these for daily documentation and reporting. If you have experience with CCTV systems, bring that up too! Being tech-savvy can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various security scenarios. Practice answering questions about dealing with difficult people or managing emergencies. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.