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- Tasks: Create outstanding first impressions and manage daily reception operations.
- Company: Leading hospitality firm in Central London with a focus on luxury service.
- Benefits: Competitive salary and employee benefits prioritising health and wellbeing.
- Why this job: Join a dynamic team and enhance guest experiences in a luxury setting.
- Qualifications: Experience in luxury or corporate settings and exceptional customer service skills.
- Other info: Build strong relationships with tenants and stakeholders in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality firm in Central London is seeking a proactive Guest Experience Manager to enhance the Front of House service. In this role, you will create outstanding first impressions, manage daily reception operations, and build strong relationships with tenants and stakeholders.
Ideal candidates should have:
- Experience in luxury or corporate settings
- Exceptional customer service skills
- Proficiency in Microsoft Office
This position offers competitive salary and employee benefits focused on health and wellbeing.
Luxury Front Desk & Guest Experience Manager in London employer: Guarding UK
Contact Detail:
Guarding UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Desk & Guest Experience Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a luxury front desk role!
✨Tip Number 2
Show off your personality! When you get that interview, be sure to let your passion for guest experience shine through. Share stories that highlight your exceptional customer service skills and how you've created outstanding first impressions in the past.
✨Tip Number 3
Research the company! Familiarise yourself with the firm’s values and recent achievements. This will not only help you tailor your responses but also show that you’re genuinely interested in enhancing their Front of House service.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows us that you’re serious about joining our team in delivering top-notch guest experiences.
We think you need these skills to ace Luxury Front Desk & Guest Experience Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you can create those outstanding first impressions and enhance guest experiences right from the start!
Highlight Relevant Experience: Make sure to showcase any previous roles in luxury or corporate settings. We’re looking for candidates who can demonstrate their exceptional customer service skills and how they’ve managed reception operations effectively.
Be Professional Yet Approachable: Your written application should reflect the balance of professionalism and approachability that we value at StudySmarter. Use a friendly tone while maintaining clarity and structure in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Central London.
How to prepare for a job interview at Guarding UK
✨Know Your Luxury Service Standards
Familiarise yourself with the key principles of luxury customer service. Research the company’s values and how they align with creating exceptional guest experiences. Be ready to discuss how you can elevate the Front of House service based on these standards.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Think about specific instances where your proactive approach led to improved guest satisfaction or stakeholder engagement. This will demonstrate your ability to connect with tenants and stakeholders effectively.
✨Master Microsoft Office
Since proficiency in Microsoft Office is a must, brush up on your skills, especially in Excel and PowerPoint. Be prepared to discuss how you’ve used these tools in past roles to enhance operations or improve guest experiences. Maybe even bring a portfolio showcasing your work!
✨Practice Your First Impressions
As the role focuses on creating outstanding first impressions, practice your greeting and body language. Consider doing mock interviews with friends or family to refine your approach. Remember, confidence and warmth go a long way in hospitality!
