Security Officer in Basildon

Job Title: Security Officer
Pay Rate: £13.45 per hour
Location: Essex, Grays Shopping Centre
Hours: 5 on 5 off 7am to 7pm.
Contract: Full time
Join us as a Shopping Centre Security Officer, ensuring a safe, secure, clean and welcoming environment for all our customers.
About the role
You will be working in a busy Shopping Centre where you will be expected to have expert knowledge on how to deescalate conflict, handle security related incidents, and maintain the premises to the highest standards. Your key role will be to maintain security, health and safety, and positive stakeholder relationships. You will be friendly, outgoing and capable of building good relations with retail tenants and your team, and will act as a role model of a \’how can I help\’ attitude. You should also be ready to develop and coach staff to deliver service excellence.
Core Responsibilities
Carry out patrols to identify any faults and ensure the premises are maintained clean and well‑presented.
Report faults to Management.
Provide information and respond to any queries from the Shopping Centre Tenants and members of the public.
Carry out general security duties.
Follow GUK’s and Client procedures and protocols regarding health and safety.
Must have
SIA licence
Right to work in the UK
Excellent customer service skills
Excellent report writing and IT skills
Ability to compose emails and prepare reports
Proactive initiative to recognise priorities within own workload
Good problem‑solving skills
A good level of spoken and written English
Experience dealing with difficult situations and finding solutions
Desirable
SIA CCTV licence
Employee Benefits
Ride to Work Scheme
Employee Assistance Programme
Credit Union
Long Service Rewards
Employee of the Month/Year
We are an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
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