Building Manager in Birmingham

Contracted Hours: Monday – Friday 07:00 – 17:30 (50 hours per week)

Salary: £13.85 per hour

Job Id: 848

Closing Date: 11/05/2026

Main Purpose of the Building Manager role:

As the Building Manager, you will be responsible for the day-to-day management and operational activities in line with all health and safety, environmental and client/company procedures. Services will include general management of the building, security, safety, general compliance and managing contractors. Manage and develop operational service excellence through frontline team/employees to ensure all operational requirements are delivered above and beyond clients’ expectations. Develop and maintain excellent partnership working with clients/tenants within defined business area.

Key tasks:

• Assist with ensuring the upkeep and maintenance of the building while interacting with tenants on a daily basis.
• Ensure that Health and Safety procedures are strictly adhered to.
• Maintain and produce up-to-date Health and Safety records.
• Answer all incoming telephone calls, providing all information ensuring all callers are provided with relevant details.
• Assist with ensuring the site security and good practice is maintained at all times.
• Oversee general maintenance of this site, ensuring common areas and grounds are kept to the required standard.
• Maintain accurate records of all incidents, occurrences and observations on all security, safety matters.
• Liaise with tenants, client representatives, emergency services, external agencies and members of the public and assist as necessary.
• Control and monitor vehicle and pedestrian movements on site in accordance with approved safe systems of work.
• Ensure smooth running of front of house for reception and security services.
• Manage visitor access efficiently.
• Report cleaning faults and issues to the on-site cleaning staff.
• Notify the FM of any repairs that are required in the building.
• Keep a record of all reported faults in the building and what procedures have been taken.
• Annual service charge budget management with preparing, monitoring and reconciling a service charge.
• Carry out regular inspection audits of the site.
• Attend and chair meetings with clients and tenants.
• Ensure all health and safety audits are carried out in accordance with the planned programme and all follow-up actions are carried out within due timetable.
• Draft and update emergency plans, evacuation procedures, overseeing security, fire prevention, and other safety systems.
• Manage major work programmes on site and arrange for building improvements including monitoring building maintenance budgets.
• Maintain a safe environment, overseeing security, fire prevention, and other safety systems.
• Create and maintain building documentation including scheduling contractors and employees.
• Identify building contractors on site and description of works being carried out.
• Conduct regular check calls with control in accordance with the site assignment instructions.
• Monitor and control contractors working on-site in accordance with client instructions.
• Maintain contact with the appropriate management of each tenant and deal with requests/complaints and all other incidents such as emergencies and disruption due to building alterations as they occur.
• Monthly tenant engagement meetings.
• Social media and event planning ensuring H&S are always adhered to.

Person Profile:

Qualifications, knowledge, skills, experience and competencies:

• Previous experience in a similar role.
• BIFM/IOSH/NEBOSH/SIA.
• Ability to work on own initiative and within a pressurised environment with excellent organisational and management skills.
• Maintenance experience.
• Understanding of commercial leases and the landlord and tenant relationship.
• A good understanding of Building Regulations, codes of practice and standard practices.
• Educational qualifications that demonstrate proficiency in English, Maths, budgeting/accounting.
• Good understanding of service charge budgets and accounting principles.
• Management of in-house and supplier staff.
• Good health and safety and environmental knowledge.
• Good mechanical and electrical services knowledge.
• Good health and safety knowledge and experience, e.g. risk assessments and staff welfare.
• Interpersonal skills to sustain effective relationships and partnership working on behalf of the company (internal and external).
• Delivered to deadlines (projects, KPIs and SLAs).
• Understanding of what great customer service looks like.
• Knowledge and experience of working with IT digital platforms.
• Excellent communication skills (oral and written) to initiate and respond to correspondence, take notes and minutes.
• Ability to read, understand company and external bodies, e.g. safety policies and procedures - apply and communicate accurately.
• Excellent influencing and facilitation skills.
• Works accurately with detailed information to ensure practical tasks and instructions are effectively implemented by self and others.

Employee Benefits:

• Ride to Work Scheme.
• Employee Assistance Program.
• Employee of the Month/Year.

GUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated. We reserve the right to stop taking applications when we have had a suitable amount of response.