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- Tasks: Greet patients, manage calls, and schedule appointments in a fast-paced dental office.
- Company: Join Ardent Dental, a welcoming and dynamic team in Plymouth.
- Benefits: Enjoy competitive pay, paid vacation, health benefits, and a flexible schedule.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the friendly face of our practice and create amazing patient experiences.
- Qualifications: 2-3 years experience preferred; strong communication and organisational skills needed.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
Job Summary: We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
- Completes daily insurance verifications for all scheduled patients
- Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
- Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
- Confirm all future appointments
- Assist patients with billing questions
- Submit Insurance Claims with proper attachments and narratives.
- Follow-up with unscheduled recare/treatment appointments.
Qualifications:
- 2-3 years experience preferred
- Associates Degree preferred
- Outstanding professionalism, high moral standards, and a self-motivated work ethic
- Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
- Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
- Guaranteed Hourly Rate
- Paid Vacation & Paid Holidays
- 401k Program: with matching contributions
- Benefits: (offered at 30 hours or more)
- Competitive health, dental, and vision plan
- Life Insurance and Disability Insurance
- Flexible Schedules
FLSA Status: Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
We strive every day to provide the best possible experience for our patients. We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference.
Front Desk in Plymouth employer: Guardiandentistry
Contact Detail:
Guardiandentistry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ardent Dental. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Front Desk receptionist, you'll be the face of the company. So, practice greeting friends or family with a warm smile and friendly chat. This will help you feel more comfortable when meeting patients and answering calls.
✨Tip Number 3
Prepare for common questions! Think about how you would handle multitasking in a busy environment or how you'd deal with a difficult patient. Having clear examples ready will make you stand out during the interview.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of landing that Front Desk role. Plus, it’s super easy to do!
We think you need these skills to ace Front Desk in Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly attitude shine through! We want to see the real you, so don’t be afraid to show a bit of your personality in your cover letter.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and multitasking. We’re looking for someone who can juggle tasks like a pro, so give us examples of how you've done this in the past!
Be Professional Yet Approachable: While we love a casual vibe, remember to keep it professional. Use clear language and check for typos – we want to see that you care about the details as much as we do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your info and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at Guardiandentistry
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Front Desk receptionist. Familiarise yourself with tasks like greeting patients, managing phone calls, and scheduling appointments. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your People Skills
Since this role is all about creating a welcoming atmosphere, practice how you'll convey your friendly personality. Think of examples from your past experiences where you've successfully interacted with customers or clients. Being personable can set you apart!
✨Prepare for Common Questions
Anticipate questions related to multitasking and handling difficult situations. For instance, be ready to discuss how you would manage a busy front desk while ensuring each patient feels valued. Having specific examples will show you're prepared for the fast-paced environment.
✨Dress the Part
First impressions matter! Dress professionally to reflect the welcoming atmosphere of the dental office. A polished appearance not only boosts your confidence but also shows that you take the opportunity seriously.