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- Tasks: Assess risks and provide top-notch customer service to advisers and policyholders.
- Company: Guardian, a forward-thinking company dedicated to family protection.
- Benefits: Private medical insurance, competitive pension, gym memberships, and 25 days holiday.
- Why this job: Join an award-winning team and make a real difference in people's lives.
- Qualifications: 12 months experience in Life & Health Protection Underwriting required.
- Other info: Exciting opportunities for professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
At Guardian, our mission is simple: to ensure every family has protection they truly believe in. We’re challenging the market with a fresh approach and a brand promise — Life. Made Better.
We are looking for an experienced Life and Health Protection Underwriter to join our Underwriting team.
As a Life and Health Protection Underwriter you will be responsible for providing Customer Service to our Adviser Partners and Policyholders to support Guardian’s Customer Service proposition to achieve the target business outcomes, including delivering an accurate, efficient, and quality underwriting service for internal and external stakeholders.
Your responsibilities include but will not be limited to:
- Effective and prudent assessment of risks that are processed within the operational underwriting.
- Provide thorough and robust justifications of decisions and refer cases to third parties including Chief Medical Officer (CMO) and re-assurers.
- Communicate well both verbally and in writing to give clear instruction & reasons for decisions.
- Manage customer expectations and portray Guardian’s high standards and underwriting services.
- Act as the point of contact for Customer Services team and distribution teams.
- Provide retrospective underwriting of cases for the claims area and claims committee.
- Ensure Guardian’s Customer Services proposition for both advisers and customers is delivered ensuring that the quality of our services continues to meet and be recognised for leading the market.
Who are we looking for?
- Minimum of 12 months experience in Life & Health Protection Underwriting within the UK market.
- Ability to work and collaborate with colleagues at all levels and with external parties.
- Identifying various Customer types and adapt accordingly.
- Complaint management.
- Internal and external stakeholder management.
- Internal and external objection handling.
- Independent time management skills.
What’s in it for you?
- Private Medical Insurance with rewards for yourself with discounted rates for your family members.
- Competitive Company Pension Scheme.
- Access to several employee discounted schemes to suit your lifestyle including but not limited to: Private dental insurance, Electric Vehicle Salary Sacrifice Scheme, Cycle to Work scheme, Comprehensive Europe and Worldwide Travel Insurance, Medical Cash Plan, Gym memberships, Access to 24/7 GP service for you and your family.
- 25 days holiday with the option to purchase more.
This is an exciting time to be joining us with plenty of opportunity for professional growth. We invite you to apply to become part of our award-winning team.
Life & Health Protection Underwriter - Home Based in England employer: Guardian1821
Contact Detail:
Guardian1821 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life & Health Protection Underwriter - Home Based in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Guardian or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your underwriting knowledge. Be ready to discuss specific cases you've handled and how you managed customer expectations. Show us you know your stuff!
✨Tip Number 3
Practice your communication skills. Since you'll be interacting with advisers and policyholders, being clear and concise is key. Try mock interviews with friends to nail down your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Guardian.
We think you need these skills to ace Life & Health Protection Underwriter - Home Based in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Life & Health Protection Underwriter role. Highlight your underwriting experience and any customer service achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with Guardian’s mission. We love seeing genuine enthusiasm for what we do.
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application is clear and concise. Use professional language but let your personality shine through – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Guardian1821
✨Know Your Stuff
Make sure you brush up on your knowledge of Life and Health Protection Underwriting. Familiarise yourself with the latest trends in the UK market, as well as Guardian's unique approach. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role involves a lot of communication with advisers and policyholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated decisions in the past, especially when managing customer expectations or handling complaints.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios related to underwriting decisions. Think of situations where you had to assess risks or justify your decisions. Be ready to explain your thought process and how you arrived at your conclusions.
✨Demonstrate Team Collaboration
Highlight your ability to work with colleagues and external parties. Share examples of successful collaborations and how you’ve managed stakeholder relationships. This will show that you can fit into Guardian’s team-oriented culture.