Sales Ledger and Credit Control Assistant

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting‑edge commercial professionals, and industry‑leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.

We are now looking for a Sales Ledger and Credit Control Assistant to assist in all aspects of the sales ledger process from billing to reporting and month end processes.

• Ensure accurate and timely manual billing is delivered to weekly/monthly deadlines UK
• Manage the daily DSO reporting and communicate to team (UK)
• Manage the credit control inbox to agreed SLA's
• Manage the onboarding process of new customers
• Manage and run the document distribution process daily, weekly and monthly
• Review and enhance existing standard operating procedures (SOP's) as workflows evolve
• Ad hoc tasks

• Strong experience within an AR/Sales Ledger
• Working with Salesforce
• Experience of Oracle
• Experience within publishing or digital media industries
• Excellent communication and interpersonal skills
• Ability to demonstrate high levels of Customer Service
• Ability to build relationships at all levels
• Organised and disciplined approach to workload with good attention to detail
• Good working knowledge of Excel

We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements.

• You’ll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days.
• Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age).
• Employees are given 2 volunteering days annually and the option of payroll giving.
• Season ticket loans are also available.
• You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance.
• We have enhanced maternity, paternity, adoption and shared parental leave policies in place.
• We support our employees by offering an IVF, menopause, baby loss, and trans equality policy.

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner.

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.