Product Manager, Newsletters

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.

We are now looking for a Product Manager to join our Newsletters team! At the Guardian, newsletters play a vital role in delivering our journalism directly to readers, deepening their relationship with our brand, and fostering a more loyal, engaged audience. We see newsletters as not only a way to advance our journalistic mission, but to strengthen our sustainable model for independent journalism.

In this role, you will need to balance an understanding of editorial intent, commercial value and a clear sense of how our products serve readers. Alongside an Engineering Manager, you will lead a multidisciplinary team to deliver high-quality products that reflect the Guardian's values and journalistic excellence.

• Create, articulate and constantly develop an impactful product strategy for newsletters to deliver quality user experiences and to generate value for the Guardian.
• Collaborate closely and proactively with editorial, commercial and product and engineering stakeholders to ensure the product strategy and delivery reflects organisational priorities and meets the needs of internal users.
• Make effective decisions based on your product strategy and insights. Interrogate and deploy actionable insights from both qualitative and quantitative data. Be able to tell meaningful “stories” using data.
• Work with UX, research and data analysts to decide the best method to evidence your assumptions and develop effective product discovery and optimisation methods.
• Work with an Engineering Manager to lead a cross disciplinary team. Create and maintain an environment of high performance and pace with a clear focus on measurable outcomes. Motivate the team, generate great ideas and drive consensus where needed.
• Create and maintain partnerships across a wide range of stakeholders both across the organisation and with key platform partners and providers.
• Engage with the wider product function to foster a culture of effective, innovative and collaborative product management - including experimenting with how AI can benefit our ways of working and our products.

• Demonstrated experience as a product manager with prior experience working directly with software engineers to deliver outcomes at pace. Ideally with experience in an editorial or journalistic organisation and/or experience in newsletters and CRM.
• A problem solver, empathetic and deeply interested in users' needs, in particular a passion for understanding the craft of journalism and the medium of the newsletter.
• A highly collaborative decision maker, successful in building partnerships across the business and uncovering the needs and priorities of internal users.
• Able to communicate clearly at an operational level with delivery teams as well as at a strategic level with senior leaders.
• Highly data literate, analytical and logical. You should be well versed in optimisation of products via testing, and in interpreting analysis to ensure a constant high quality experience for all of our users.

We actively encourage applications from groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements.

• You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days.
• Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age).
• We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving.
• Season ticket loans are also available.
• You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance.
• We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status.

We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner.

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

We appreciate the time taken to prepare each application we receive. To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Thursday 4th June 2026.

All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best.