Supplier Performance Manager

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.

We are now looking for a Supplier Performance Manager to work in our Global Technology & Data team and ensure our suppliers contribute effectively to the delivery of technology services that support the Guardian’s editorial, digital and operational goals. This is a pivotal role optimising supplier relationships, including coordination of financial and contractual obligations and driving continuous improvement across our technology vendors.

• Supplier management and performance oversight, including onboarding and offboarding of vendors, managing and monitoring performance and ensuring compliance with regulations, organisational policies and industry standards.
• Contractual and financial governance, supporting with renegotiations and renewals or terminations and tracking and reporting on costs.
• Supplier coordination and financial administration including managing invoice and PO processing.
• Stakeholder collaboration, working closely with Technology internal teams to understand their requirements and acting as liaison between internal teams and suppliers, facilitating effective communication.
• Drive innovation by identifying opportunities for new solutions or technologies that support the company’s growth.
• Identify and mitigate risks and develop contingency plans for critical suppliers to ensure business continuity.

• Proven experience in supplier performance management, supplier coordination and finance administration preferably within a technology or digital environment.
• Strong understanding of SLAs, KPIs, and contract management principles.
• Exceptional stakeholder management skills and strong negotiation and communication skills, including senior stakeholders.
• Analytical mindset with the ability to interpret performance data and develop actionable insights.
• Experience working in a fast-paced, deadline-driven industry, ideally media or publishing.

We currently work on a hybrid basis, 3 days a week from our office in Kings Cross, 2 days a week remote. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds.

To apply, please upload your latest CV and a cover letter which outlines why you’d love to take on this role, and why you’re a great match for what we’re looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 15th July 2025.

• You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days.
• Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age).
• Employees are given 2 volunteering days annually and the option of payroll giving.
• Season ticket loans are also available.
• You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance.
• We have enhanced maternity, paternity, adoption and shared parental leave policies in place.
• We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner.

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.