Financial Services Administrator, GET STAFFED ONLINE RECRUITMENT LIMITED

Join to apply for the Financial Services Administrator, GET STAFFED ONLINE RECRUITMENT LIMITED role at Guardian Jobs . Location: Leicester; Office based Salary: £22 – 24k Our client is the largest privately-owned mortgage network in the UK. Their goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts, and general insurance professionals, whatever their size or location. The Role Provide first-line telephone support to the network with outstanding, proactive customer service. Key Tasks: Handle inbound calls to the Network. Proactively and accurately resolve queries by liaising across departments where required. Communicate timely and transparently with the Network to manage expectations and resolutions. Maintain accurate records on CRM. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Proactively inform the Network of company and industry developments. Research and stay informed on industry products and regulatory changes. Complete CPD training as required per quarter. Candidate Requirements: Success in customer service or business development roles. Outstanding listening and communication skills. Highly organized with the ability to multitask. Strong relationship development skills. Ability to analyze information and make informed decisions. Good team player with initiative. Willing to work towards CeMAP/equivalent professional financial services qualification. Benefits: Company pension Health & wellbeing programme Sick pay Options to buy/sell holiday Additional Information: Seniority level: Entry level Employment type: Full-time Job function: Finance and Sales Industries: Financial Services This job posting is active. No indication that it is expired. #J-18808-Ljbffr