Proposition Consultant - Hybrid in Reading

At Guardian, our mission is simple: to ensure every family has protection they truly believe in. We’re challenging the market with a fresh approach and a brand promise — Life. Made Better.

The Proposition Consultant plays a key role in supporting the Proposition team across a range of activities. In this role, you’ll monitor competitor and market activity and provide insight and supporting information for new product development. You’ll also help source and analyse data for product reviews, Consumer Duty and Fair Value reporting.

Who are we looking for?

• Excellent attention to detail
• Good external and internal communicator
• Good relationship skills across all levels, internally and externally
• Self-aware and perceptive
• A desire for continuous improvement and learning – keeping up to date with any changes in the regulatory, legal and taxation regimes that may impact Guardian’s proposition.
• Strong time management and prioritisation skills

You don’t need prior Proposition experience to succeed. What matters most is your curiosity, initiative, and a passion for delivering great customer outcomes. A positive, can-do approach is essential. While a basic understanding of our propositions is beneficial, we’ll provide plenty of opportunities to learn and build your expertise on the job.

Experience and Knowledge

• Desirable but not essential: Basic understanding of the protection market.
• Experience working with data, reporting, or product information.
• Familiarity with market monitoring or competitor analysis.

Responsibilities

• Support the completion of regular product reviews by gathering and analysing relevant data.
• Provision of product metrics for regular consumer duty and fair value monitoring.
• Competitor and market monitoring.
• Maintenance of product specifications.
• Support new proposition development.
• Proposition technical support – including accuracy of information provided to 3rd parties.
• Proposition mailbox management.
• Assist with the completion of regular product reviews.
• Support the provision of proposition metrics for consumer duty and fair value monitoring.
• Conduct regular competitor and market monitoring to identify trends and opportunities.
• Maintain product specification, making accurate and timely updates as required.
• Provide support to the Proposition Team, in particular timely and accurate sourcing information to feed into product governance documentation.
• Manage and run the Proposition Mailbox ensuring timely and accurate responses to queries.
• Assist the Proposition Managers in providing input into regulatory product literature and customer communications.
• Ensure accuracy of information supplied to and maintained by portals and research agencies.
• Keeping up to date with the protection market, regulation and the broader macro and micro economic environment.
• Always looking for new opportunities, so that we can create a learning organisation, in line with agreed process.
• Work with and support the Head of Proposition, Proposition Development and Proposition Relationship Managers.
• Build and manage strong relationships with counterparts and stakeholders within internal teams and with external parties.

What’s in it for you?

• Private Medical Insurance with rewards for yourself and discounted rates for your family members.
• Competitive Company Pension Scheme.
• Access to several employee discounted schemes to suit your lifestyle including but not limited to:

• Private dental insurance
• Electric Vehicle Salary Sacrifice Scheme
• Cycle to Work scheme
• Comprehensive Europe and Worldwide Travel Insurance
• Medical Cash Plan
• Gym memberships
• Access to 24/7 GP service for you and your family

This is an exciting time to be joining us with plenty of opportunity for professional growth. We invite you to apply to become part of our award-winning team. Should you wish to learn more about the role, or have any questions, please contact our HR Team via hrservicedesk@puntersouthallgroup.com.