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- Tasks: Assess risks and provide top-notch customer service to advisers and policyholders.
- Company: Join Guardian, a forward-thinking company dedicated to protecting families.
- Benefits: Enjoy private medical insurance, competitive pension, gym memberships, and 25 days holiday.
- Why this job: Be part of an award-winning team making a real difference in people's lives.
- Qualifications: 12 months experience in Life & Health Protection Underwriting within the UK market.
- Other info: Great opportunities for professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
At Guardian, our mission is simple: to ensure every family has protection they truly believe in. We are looking for an experienced Life and Health Protection Underwriter to join our Underwriting team.
As a Life and Health Protection Underwriter you will be responsible for providing Customer Service to our Adviser Partners and Policyholders to support Guardian's Customer Service proposition to achieve the target business outcomes, including delivering an accurate, efficient, and quality underwriting service for internal and external stakeholders.
Your responsibilities include but will not be limited to:
- Effective and prudent assessment of risks that are processed within the operational underwriting
- Provide thorough and robust justifications of decisions and refer cases to third parties including Chief Medical Officer (CMO) and re-assurers
- Communicate well both verbally and in writing to give clear instruction & reasons for decisions
- Manage customer expectations and portray Guardian's high standards and underwriting services
- Act as the point of contact for Customer Services team and distribution teams
- Provide retrospective underwriting of cases for the claims area and claims committee
- Ensure Guardian's Customer Services proposition for both advisers and customers is delivered ensuring that the quality of our services continues to meet and be recognised for leading the market.
Who are we looking for?
- Minimum of 12 months experience in Life & Health Protection Underwriting within the UK market
- Ability to work and collaborate with colleagues at all levels and with external parties
- Identifying various Customer types and adapt accordingly
- Complaint management
- Internal and external stakeholder management
- Internal and external objection handling
- Independent time management skills
What's in it for you?
- Private Medical Insurance with rewards for yourself with discounted rates for your family members
- Competitive Company Pension Scheme
- Access to several employee discounted schemes to suit your lifestyle including but not limited to:
- Private dental insurance
- Electric Vehicle Salary Sacrifice Scheme
- Cycle to Work scheme
- Comprehensive Europe and Worldwide Travel Insurance
- Medical Cash Plan
- Gym memberships
- Access to 24/7 GP service for you and your family
- 25 days holiday with the option to purchase more
This is an exciting time to be joining us with plenty of opportunity for professional growth we invite you to apply to become part of our award-winning team.
Life & Health Protection Underwriter - Home Based in Reading employer: Guardian Financial Services
Contact Detail:
Guardian Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life & Health Protection Underwriter - Home Based in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching Guardian’s values and mission. We want to see how you align with our goal of providing top-notch customer service. Practise common interview questions and think about how your experience in Life & Health Protection Underwriting makes you the perfect fit.
✨Tip Number 3
Showcase your skills! During interviews, be ready to discuss specific examples of how you’ve effectively assessed risks and managed customer expectations in your previous roles. We love hearing about real-life scenarios that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our award-winning team at Guardian.
We think you need these skills to ace Life & Health Protection Underwriter - Home Based in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Life & Health Protection Underwriter role. Highlight your relevant experience in underwriting and customer service, and don’t forget to mention any specific achievements that align with Guardian's mission.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can contribute to Guardian’s goal of providing exceptional protection services. Keep it concise but impactful!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and professionally. Use straightforward language and structure your thoughts logically to demonstrate your writing prowess.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you receive updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Guardian Financial Services
✨Know Your Stuff
Make sure you brush up on your knowledge of Life and Health Protection Underwriting. Familiarise yourself with the latest trends in the UK market, as well as Guardian's unique approach. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role involves a lot of communication with advisers and policyholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively managed customer expectations or handled complaints in the past. This will demonstrate your ability to convey complex information simply.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios related to underwriting decisions. Think of situations where you had to assess risks or justify your decisions. Be ready to explain your thought process and how you arrived at your conclusions, as this will highlight your analytical skills.
✨Emphasise Team Collaboration
Highlight your experience working with various stakeholders, both internal and external. Share examples of how you've collaborated with colleagues or third parties, like Chief Medical Officers or re-assurers, to achieve successful outcomes. This will show that you can work well in a team-oriented environment.