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For Companies At a Glance
- Tasks: Support sales and customer service teams while promoting financial products and resolving queries.
- Company: Dynamic financial services provider based in Reading with a focus on customer satisfaction.
- Benefits: Enjoy private medical insurance, a company pension scheme, and competitive benefits.
- Why this job: Join a supportive team and make a difference in customers' financial journeys.
- Qualifications: Experience in customer service within financial services and strong relationship-building skills.
- Other info: Hybrid role offering flexibility and opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A financial services provider in Reading is looking for a Sales Support professional to join their customer service team. The role involves supporting the Distribution and Customer Services teams, promoting individual protection products, and resolving customer queries.
Candidates should have experience in customer service within a financial services environment and strong relationship-building skills.
This hybrid role offers competitive benefits, including private medical insurance and a company pension scheme.
Hybrid Sales & Client Support Specialist in Reading employer: Guardian Financial Services
Contact Detail:
Guardian Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Sales & Client Support Specialist in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially the individual protection products you'll be promoting. Show them you’re not just another candidate but someone who genuinely understands their business.
✨Tip Number 3
Practice your relationship-building skills. Think of examples from your past experiences where you've successfully resolved customer queries or built strong client relationships. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that hybrid Sales & Client Support Specialist role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Hybrid Sales & Client Support Specialist in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially within the financial services sector. We want to see how your skills align with the role of a Sales Support professional.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your relationship-building skills and explain why you’re passionate about supporting customers in the financial services industry. We love a personal touch!
Showcase Relevant Experience: When filling out your application, be specific about your past roles and responsibilities. We’re looking for examples that demonstrate your ability to resolve customer queries and support sales teams effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Guardian Financial Services
✨Know Your Products
Make sure you have a solid understanding of the individual protection products offered by the company. Familiarise yourself with their features and benefits, as well as any recent changes in the financial services sector that could impact these products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you've successfully resolved customer queries or built strong relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Research the Company Culture
Take some time to learn about the company's values and culture. This will help you tailor your answers to align with what they’re looking for in a candidate and demonstrate that you’re genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or how success is measured in the Sales Support role.
