Surge Operations Supervisor

Overview

Surge Operations Supervisor (Electrical Bias) – Full-Time, Permanent

Location: Sheffield, United Kingdom. Hours: 37.5 per week (Monday to Friday). Salary: £50,000 per annum with a £5,700 car allowance or access to a company vehicle.

Employer: Guardian Electrical Compliance Ltd is the UK’s leading specialist in electrical safety, focusing on the inspection and testing of fixed electrical installations. Established in 2010, the company supports duty holders with technical expertise and legislative guidance to ensure continuous compliance with legal safety requirements. The company services a diverse client base across the UK.

Note: This description reflects the responsibilities and qualifications for the role and is not a job posting for any other location or position.

Job purpose

To support the day-to-day operations of the Surge Protection Devices, Installation, and Maintenance Division. This hands-on supervisory role ensures operational efficiency, maintains high standards of delivery, and supports departmental targets across electrical surge protection activities from site surveys through to final installation. The ideal candidate will have a strong electrical background, strong coordination and leadership abilities, and the capacity to lead a team in a dynamic environment.

Key Responsibilities

• Plan, coordinate, and execute surveying, installation, and maintenance works related to surge protection systems.
• Assist with invoicing processes and collaborate with the finance team to contribute to monthly departmental reporting.
• Supervise and coordinate a team of field engineers, planners, and administrative staff to deliver tasks on schedule and to client expectations.
• Work with the Surge Director and Operations Manager to ensure sufficient resources for current and future projects.
• Monitor and report monthly operational performance, including engineer utilisation, cost tracking, and job completion. Identify improvement areas and help reduce operational overheads where possible.
• Ensure compliance with health, safety, environmental, and legal regulations; ensure required documentation is completed and submitted.
• Provide confident leadership, make operational decisions, support the team, and communicate clearly with senior management and stakeholders.
• Maintain compliance with the company’s quality assurance systems; identify risks and implement corrective measures as needed.
• Support client satisfaction through clear communication, professional conduct, and delivery of work that meets or exceeds expectations to encourage repeat business and long-term client trust.

Essential Skills & Qualifications

• Strong people management and communication skills; ability to coordinate site and office-based teams.
• Excellent interpersonal skills; ability to build relationships with internal departments and external clients.
• Electrical background with knowledge of surge protection systems, electrical installation, or inspection & testing practices.
• Proven ability to manage small projects or operational tasks from start to finish with minimal supervision.
• Experience supervising or leading engineering teams within an electrical or technical environment.
• Understanding of operational workflows, project scheduling, and timely delivery.
• Familiarity with financial principles including job costing, profit margins, and budget performance support.
• Understanding of health, safety, and environmental compliance relevant to electrical works.
• Proficient with technology, including Microsoft Office, scheduling tools, and digital documentation systems.
• Full UK driving licence.

Equal Opportunity Guardian Electrical Compliance Ltd is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.