At a Glance
- Tasks: Greet patients, manage schedules, and create a welcoming atmosphere.
- Company: Ardent Dental - Plymouth Dentistry, a friendly and professional dental office.
- Benefits: Guaranteed hourly rate, paid vacation, health benefits, and flexible schedules.
- Other info: Equal opportunity employer with a commitment to a safe and inclusive workplace.
- Why this job: Join a dynamic team and make a positive impact on patient experiences.
- Qualifications: 2-3 years experience preferred; strong communication and organisational skills.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking.
We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities- Completes daily insurance verifications for all scheduled patients
- Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
- Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
- Confirm all future appointments
- Assist patients with billing questions
- Submit Insurance Claims with proper attachments and narratives.
- Follow-up with unscheduled recare/treatment appointments.
- 2-3 years experience preferred
- Associates Degree preferred
- Outstanding professionalism, high moral standards, and a self-motivated work ethic
- Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
- Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
- Guaranteed Hourly Rate
- Paid Vacation & Paid Holidays
- 401k Program: with matching contributions
- Benefits: (offered at 30 hours or more)
- Competitive health, dental, and vision plan
- Life Insurance and Disability Insurance
- Flexible Schedules
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Front Desk in Plymouth employer: Guardian Dentistry Partners
Ardent Dental in Plymouth offers a vibrant and supportive work environment where employees are valued for their contributions. With competitive benefits, including health plans and flexible schedules, we prioritise employee well-being and professional growth. Join us to be part of a team that is dedicated to creating exceptional patient experiences in a welcoming atmosphere.
Contact Details:
Guardian Dentistry Partners Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk in Plymouth
✨Tip Number 1
First things first, make sure you know the company inside out. Research Ardent Dental and understand their values and what they stand for. This will help you connect with them during your interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit there quietly! Engage with everyone you meet, from the receptionist to the hiring manager. Show off that friendly personality of yours – it’s all about creating a great first impression!
✨Tip Number 3
Be ready to showcase your multitasking skills. Since the role is fast-paced, think of examples from your past experiences where you juggled multiple tasks successfully. This will demonstrate that you can handle the demands of the front desk like a pro.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows that you’re enthusiastic about the position and appreciate the opportunity to interview.
We think you need these skills to ace Front Desk in Plymouth
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly attitude and passion for helping others.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your organisational skills and any relevant experience that shows you can handle a fast-paced environment like ours.
Showcase Your Communication Skills:Since this role is all about interacting with patients and colleagues, emphasise your strong communication skills. Share examples of how you've built relationships in previous roles to demonstrate your interpersonal abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Guardian Dentistry Partners
✨Know the Company
Before your interview, take some time to research Ardent Dental. Understand their values, mission, and what makes them unique in the dental industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a front desk receptionist, you'll be the first point of contact for patients. Practice a warm and friendly greeting that includes using the patient's name. This personal touch can make a huge difference in creating a welcoming atmosphere, which is key for this role.
✨Showcase Your Multitasking Skills
Given the fast-paced nature of the job, be prepared to discuss how you handle multiple tasks at once. Think of specific examples from your past experience where you successfully managed phone calls, scheduling, and patient interactions simultaneously.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, office culture, or how they measure success in the front desk role. This shows your enthusiasm and helps you determine if it's the right fit for you.
