The Care Services Lead is a hybrid role, responsible for providing a visible on-site presence and overseeing the day-to-day delivery, quality and client experience of Guardian Angel Carers' services across designated locations where multiple clients live in close proximity. The role combines hand-on care with responsibility for maintaining a strong understanding of individual clients, supporting carers, overseeing medication and care quality and maintaining a positive working relationship between Guardian Angel Carers and all stakeholders. The Care Services Lead will be a visible and approachable presence and will develop a strong understanding of all individual clients receiving care from Guardian Angel Carers, including their care needs, preferences, health circumstances, routines, interests and wellbeing. The successful applicant will also play an active role in promoting the wider wellbeing and social engagement of clients. They will proactively identify opportunities for activities and initiatives that enhance clients' quality of life and sense of community, and will work with the appropriate people to plan and coordinate these. Key Responsibilities include:
Key Responsibilities
- Direct Care
- Knowledge of Clients
- Medical Appointments and Client Support
- Medication Management
- Care Quality and Reviews
- Carer Supervisions
- Relationship Management and Growth
- Safeguarding and Documentation
Professional Development & Training
Our first-class in-house training programme will give you the tools you need to excel in your new role. This includes specialist training, CPD and our monthly 'Wings' meetings where we learn, reflect and have fun.
We offer colleagues the chance to train for an NVQ in care. We love to create career progression opportunities and to see all our colleagues succeed and thrive.
Key Requirements
- Level 3 in Health and Social Care
- Previous experience in a Team Leader, senior carer or equivalent role
- Strong understanding of person-centred care
- Understanding of safeguarding
- Strong communication and interpersonal skills
- Ability to build positive relationships with key stakeholders
- Ability to develop a detailed understanding of individual client needs
- Good organisational and record-keeping skills
- Ability to work independently and take appropriate initiative
- Willingness and ability to provide hands-on care
Benefits
- We offer excellent rates of pay, including holiday and travel pay, a workplace pension and a six-month bonus.
- We also have flexible work schedules that suit you and your lifestyle.
- Our CareAngels get free car breakdown insurance.
- We offer a 'sphere' bonus every six months to those who meet the criteria.
- We want our colleagues to know that they are appreciated.
- We recognise achievements with thank you gestures.
- We get together at fun social events including quizzes and beach walks.
- We love to support charity events and to fundraise, especially if it involves baking!
Workplace & Culture
At Guardian Angel Carers, we want everyone who works with us to be able to maximise their potential and to feel valued and rewarded. Your journey begins with outstanding paid training and the support and development continues throughout your career. Our core values are very important to us. They guide how we work, how we treat our clients and how we treat each other. We are compassionate, friendly, reliable, professional, with a real focus on quality. If this sounds like somewhere you would thrive, then come join the team. We are expanding to support the growing number of people looking to live as independently as possible in their own home. Guardian Angel Carers are always committed to developing their team, and creating career opportunities. They truly care for their clients and the team. All the personal touches they deliver, going above and beyond, is why I love working for them.
This is a full-time role of 40 hours per week with 28 days annual leave. UK driving license and access to own, reliable car is essential.
Founded by former Olympian Christina Handasyde Dick, who lived with both her Grannies growing up. She is passionate about providing the type of compassionate and professional care that she would like for her family. In 2021, Christina received an MBE for services to Home Care, particularly during the pandemic. Guardian Angel Carers now provides high quality home care services across the UK, through their friendly and reliable network of franchise business owners. Full Time Guardian Angel Carers Wimbledon & Kingston
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Care Services Lead in Reading employer: Guardian Angel Carers
Guardian Angel Carers is an exceptional employer, offering a unique opportunity to shape a brand-new branch in Petersfield while delivering outstanding, person-centred care. With a strong focus on employee growth and a collaborative work culture, you will be supported by a values-led, family-run organisation that prioritises compassion and innovation. Join us to build meaningful community connections and develop your leadership skills in a rewarding environment.
