At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: The Guard House, a vibrant community pub in Woolwich.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Other info: Access to training, career pathways, and a supportive work environment.
- Why this job: Join a fun team and be part of a lively community hub.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 27100 - 30000 £ per year.
The Guard House is a well‑known, high‑energy pub located in the heart of the Royal Arsenal in Woolwich. With a large, open space and a busy bar at its centre, we’re a go‑to spot for locals looking for great food, drinks, and a lively atmosphere. We pride ourselves on being a true community pub, delivering strong, consistent service alongside a quality drinks range and classic British dishes and we are famous for our Sunday roasts which are enjoyed by all the family. Whether it’s a casual catch‑up, or celebrating key moments throughout the year, we aim to create a welcoming space that people return to time and time again, a proper home away from home. We’re always looking to grow and build on our reputation, and that starts with our team. We want this to be a place where you want to bring your family and be proud to say 'I work at the Guardhouse'.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member employer: Guard House
At The Guard House, we pride ourselves on being a vibrant community pub in the heart of Woolwich, where our team members are at the forefront of creating memorable experiences for our guests. We offer a supportive work culture with access to career development opportunities, free meals, and generous discounts, ensuring that our employees feel valued and motivated. Join us to be part of a dynamic team that celebrates every moment and fosters a sense of belonging, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Guard House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Guard House
Don't be shy about reaching out to Guard House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Guard House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Guard House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
