At a Glance
- Tasks: Deliver exceptional customer service in a lively pub environment.
- Company: The Guard House, a vibrant community pub in Woolwich.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Other info: Access to training, career pathways, and a supportive work culture.
- Why this job: Join a fun team and create memorable experiences for our guests.
- Qualifications: Passion for customer service and a friendly personality.
The predicted salary is between 20000 - 25000 £ per year.
The Guard House is a well‑known, high‑energy pub located in the heart of the Royal Arsenal in Woolwich. With a large, open space and a busy bar at its centre, we’re a go‑to spot for locals looking for great food, drinks, and a lively atmosphere. We pride ourselves on being a true community pub, delivering strong, consistent service alongside a quality drinks range and classic British dishes and we are famous for our Sunday roasts which are enjoyed by all the family. Whether it’s a casual catch‑up, or celebrating key moments throughout the year, we aim to create a welcoming space that people return to time and time again, a proper home away from home. We’re always looking to grow and build on our reputation, and that starts with our team. We want this to be a place where you want to bring your family and be proud to say 'I work at the Guardhouse.'
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member employer: Guard House
The Guard House is an exceptional employer, offering a vibrant work environment in the heart of Woolwich, where team members can thrive in a community-focused pub atmosphere. With access to career development opportunities, free meals, and generous discounts, we prioritise employee well-being and growth, ensuring that our staff feel valued and proud to be part of our family. Join us to create memorable experiences for our guests while enjoying a supportive and lively workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub scene in Woolwich! Familiarise yourself with local pubs, especially the Guard House. This way, you can chat about what makes it special during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. We want to see that you can keep a cool head and a friendly smile, even when things get busy.
✨Tip Number 3
Be ready to showcase your personality! The Guard House is all about creating a welcoming atmosphere, so let your friendly side shine through. Share stories that highlight your teamwork and how you connect with others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our team culture right there. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and outgoing side. Remember, we’re all about creating a welcoming atmosphere at the Guard House.
Highlight Your Customer Service Skills:Make sure to emphasise any experience you have in customer service. We’re looking for team members who are passionate about delivering exceptional service, so share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application:Take a moment to tailor your application specifically for us at the Guard House. Mention why you’re excited about working in a community pub and how you can contribute to our lively atmosphere. It shows you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer as a team!
How to prepare for a job interview at Guard House
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with The Guard House. Check out their menu, understand their vibe, and maybe even pop in for a drink. This will help you show genuine interest and enthusiasm during the interview.
✨Show Off Your Customer Service Skills
Since they’re looking for someone with a passion for exceptional customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories to demonstrate your suitability for the role.
✨Emphasise Team Spirit
The Guard House values teamwork, so be prepared to discuss how you work well with others. Share examples of successful collaborations or how you’ve contributed to a positive team environment in previous roles.
✨Bring Your Personality
A friendly, outgoing personality is key for this role. Don’t be afraid to let your character shine through during the interview. Smile, be approachable, and show them that you’d fit right in with their lively atmosphere.
