At a Glance
- Tasks: Manage global logistics operations and ensure efficient delivery of tech solutions.
- Company: Join GTT, a global leader in innovative, AI-driven connectivity solutions.
- Benefits: Flexible remote work, career growth opportunities, and a supportive team culture.
- Other info: Collaborative culture focused on personal ownership and customer success.
- Why this job: Make a real impact in a dynamic environment while solving complex challenges.
- Qualifications: Experience in logistics, vendor management, and understanding of telecom technology.
The predicted salary is between 50000 - 65000 £ per year.
Grow Your Career with GTT! Join GTT to be part of a global mission to simply and securely connect people and data through innovative, AI-driven solutions. We empower curious, adaptive professionals to take ownership of their work, offering a culture where your ideas have a visible, real-world reach. If you are energized by complex challenges and a supportive team that lifts each other up, GTT is the place to build a rewarding career.
Drive seamless global service delivery by building a high-performing, responsive logistics and supply chain operation. Join a dynamic Supply Chain and Logistics function where you will play a central role in enabling service delivery teams to meet customer commitments with confidence. You will lead the coordination of suppliers, processes, and distribution capabilities to ensure hardware and software are delivered efficiently across multiple regions. This role combines operational oversight with strategic vendor management, helping to create a reliable and scalable supply chain that underpins exceptional client outcomes.
About the Role: As Service Delivery Logistics Manager, you will oversee the day-to-day execution of logistics operations supporting global service delivery and assurance teams. You will ensure the effective sourcing and distribution of CPE and UCPE solutions, maintain strong relationships with OEM vendors, and align regional demand with supply planning. You will also play a key role in driving cost efficiency, ensuring governance, and supporting client-facing teams with accurate updates and reliable delivery timelines.
Key Responsibilities:
- Manage end-to-end logistics operations for the distribution of CPE and UCPE across multiple countries.
- Develop and track vendor performance metrics to ensure service, cost, and quality targets are consistently achieved.
- Build and maintain strong supplier relationships, ensuring contract compliance and resolving performance issues.
- Create, progress, and manage Purchase Orders through Oracle, ensuring accuracy and timeliness.
- Oversee relationships with OEMs including Fortinet, Palo Alto, and Aruba to optimise supply outcomes.
- Collaborate with internal stakeholders across Supply Chain, Logistics, and Service Delivery to align priorities.
- Identify potential risks to supply continuity and implement mitigation strategies to maintain service levels.
- Drive cost control initiatives through vendor optimisation and strategic sourcing approaches.
- Ensure adherence to procurement policies, governance frameworks, and regional compliance requirements.
- Provide regular reporting and insights on demand planning, sourcing, and vendor performance.
- Support client-facing teams with timely updates and key data to enable smooth order progression.
What We’re Looking For:
- Understanding of global telecoms and managed service environments and technology, specifically the basics on what UCPE, CPE and licences are, and how they relate to GTT solutions and service offering.
- Project management or coordination type experience, showing achieved outcomes against business requirement.
- Experience in procurement, supply chain, or logistics within a regional or multi-country environment would be useful.
- Proven capability in vendor management.
- Strong stakeholder management across cross-functional operational teams.
- Experience managing supplier performance and driving accountability.
- Ability to analyse demand and supply data to inform planning decisions.
- Knowledge of procurement processes, contract management, and supplier governance.
- Experience in Telecommunications, Technology, or complex B2B services environments.
Hours/Travel/Shift: Normal Office Hours. Remote with flexibility to travel as and when required for customer/team meetings.
Why Join GTT?
- At GTT, you’ll join a global, collaborative culture built around ownership, customer focus and continuous learning.
- Adaptive mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.
- Collective impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.
- Customer ownership: We own our customers’ success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint.
In an automated world, personal ownership is GTT’s competitive edge. You’ll have the opportunity to make a visible impact, grow your career and help shape how GTT delivers value to enterprise customers worldwide.
Service Delivery Logistics Manager employer: GTT
At GTT, we pride ourselves on fostering a dynamic and collaborative work environment where innovative ideas thrive. As a Service Delivery Logistics Manager, you will not only play a pivotal role in enhancing our global logistics operations but also benefit from a culture that prioritises personal ownership and continuous learning. With flexible remote working options and opportunities for professional growth, GTT is the ideal place for those looking to make a meaningful impact in the telecommunications industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Logistics Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like GTT and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at GTT!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like GTT keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Delivery Logistics Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to GTT:This is your chance to really connect with the team at GTT. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at GTT
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with GTT.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show GTT that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at GTT. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
