At a Glance
- Tasks: Lead the development of innovative LAN/WLAN services and integrate cutting-edge technologies.
- Company: Join GTT, a top-tier networking and security provider with a global reach.
- Benefits: Enjoy competitive pay, remote work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on customer success and continuous improvement.
- Why this job: Shape the future of managed services and make a real impact in tech.
- Qualifications: 12+ years in product management with expertise in networking technologies.
The predicted salary is between 63000 - 77000 £ per year.
About GTT
GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world.
We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges.
Built on our top‑ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed.
Our portfolio includes SASE, SD‑WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe.
We partner with our customers to deliver Greater Technology Together.
For more information, please visit www. gtt. net.
Role Summary
The Product Manager for Managed Services owns the development, standardization, and performance of GTT’s LAN/WLAN services.
This individual should understand adjacent technologies such as SD‑WAN, SASE, and Io T to ensure seamless integration across the broader network portfolio.
This includes aligning capabilities with GTT’s Envision Strategy, observability, and digital experience initiatives.
This role is well suited for a proactive, growth‑oriented leader who drives results autonomously while ensuring alignment with organizational priorities.
The ideal candidate excels in vendor management, developing standard service offerings, and supporting complex environments like Walk‑In and Take‑Over (WITO).
They should also integrate AI and digital experience enhancements into modern managed services.
Success in this role demands independence, adaptability to a dynamic, transformational setting, and comfort operating within a global, distributed organization.
- Key Duties and Responsibilities
- Define and maintain the roadmap for Managed LAN/WLAN services.
- Ensure alignment with GTT’s Envision Strategy, enabling automation, visibility, and a unified digital experience.
- Identify opportunities where AI‑driven insights, automation, or enhanced observability can elevate customer outcomes.
- Monitor market trends and enterprise needs to guide investment priorities across LAN and WLAN services.
- Build and maintain standardized service offerings across LAN/WLAN, including switching, wireless, controllers, cloud‑managed wireless, and associated operational services.
- Support non‑standard deployments such as WITO, customer‑provided equipment, and brownfield transitions.
- Define service constructs delivered by GTT directly or in partnership with third‑party managed service providers.
- Lead the full product lifecycle: from business case, product development through launch, pricing, adoption, and ongoing lifecycle management.
- Oversee pricing, packaging, and go‑to‑market alignment to maximize portfolio growth.
- Integrate digital customer experience as a core element of new product design, ensuring intuitive interfaces, measurable outcomes, and seamless customer interactions.
- Collaborate with Product Operations, Operations, Service Assurance, Engineering, Service Delivery, Sales, Marketing, and Solutions teams to ensure consistent execution aligned with leadership goals.
- Improve digital experience elements including onboarding, monitoring, reporting, and lifecycle interactions.
- Own relationships with key LAN, WLAN, and campus networking vendors.
- Influence vendor roadmaps, evaluate capabilities, and negotiate commercial terms.
- Participate in the identification and management of third‑party managed service providers supporting outsourced delivery models.
- Financial & Business Execution
- Develop business cases outlining market need, cost, revenue, and ROI to secure investment.
- Support pricing strategy, margin improvements, and cost structure optimization.
- Use operational, financial, and customer data to guide portfolio decisions.
- Customer, Market & Experience Insight
- Gather customer and field feedback to refine service capabilities and improve customer experience.
- Ensure offerings accommodate modern enterprise environments including Io T devices, cloud‑managed networks, and multi‑site architectures.
- Equip customer‑facing teams with clear enablement content and product guidance.
- Required Experience/Qualifications
- BS/MS in Computer Science, Information Technology, Electrical or Computer Engineering, Networking, or related field.
- 12+ years of product management experience with ownership of network‑focused or managed network services.
- Deep expertise in LAN/WLAN technologies including routing/switching, RF fundamentals, controllers, and cloud‑managed wireless platforms.
- Familiarity with SD‑WAN and SASE concepts, architectures, and integration points.
- Experience developing standard offers and supporting complex, non‑standard customer environments such as WITO.
- Experience creating offers that leverage third‑party managed service providers.
- Strong vendor and partner management skills.
- Growth mindset, proactive work style, and ability to excel in a fast‑changing environment without task‑level supervision.
- Excellent communication, presentation, documentation, and cross‑functional leadership skills.
- Comfortable working in a global organization with distributed teams, diverse stakeholders, and customers across multiple regions.
- Desired Attributes
- Experience incorporating AI‑driven insights, automation, or predictive capabilities into network services.
- Understanding of digital experience design for managed services, including dashboards, portals, and self‑service functionality.
- Familiarity with NOC operations, remote management, and field services for multi‑site enterprises.
- Ability to simplify complex technical concepts into clear customer‑facing deliverables.
- Certifications such as CCNP, CWNP, Aruba ACMP, or equivalent.
- Core Competencies
- Product ownership and execution
- Technical depth in enterprise networking
- Vendor and partner relationship management
- Cross‑functional collaboration
- Customer‑centric problem solving
- Clear and effective communication
- Adaptability and comfort with transformation
- Initiative and self‑direction
- Ability to navigate complexity and ambiguity
- Why Join GTT
- Shape the next generation of managed LAN/WLAN and campus networking services aligned with the Envision Strategy.
- Influence product strategy, automation, observability, AI‑driven improvements, and digital experience enhancements.
- Work with leading technology partners and global enterprise customers.
- Join a culture committed to customer success, operational excellence, and continuous improvement
EEO Statement
GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, GTT complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.
- Seniority level
- Associate
- Employment type
- Full‑time
- Job function
- Product Management
- Industries
- Telecommunications and Technology, Information and Media
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Product Manager, Managed Services employer: GTT
GTT is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Global Network Provisioning Engineer. With a strong emphasis on employee growth and development, you will have access to ongoing training and career advancement opportunities while working in the dynamic environment of the United Kingdom. The company values high-quality service delivery and encourages cross-functional teamwork, ensuring that your contributions are recognised and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, Managed Services
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like GTT!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at GTT would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at GTT through your school's career services!
We think you need these skills to ace Product Manager, Managed Services
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, Managed Services, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager, Managed Services position at GTT. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at GTT
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
