At a Glance
- Tasks: Lead a dynamic team in diagnosing and repairing electronic equipment.
- Company: Join a leading electronics service and repair centre with a focus on innovation.
- Benefits: Enjoy 25-30 days holiday, bonuses, and comprehensive health plans.
- Other info: Great opportunities for career growth in a supportive environment.
- Why this job: Make a real impact by leading a skilled team and enhancing customer satisfaction.
- Qualifications: Experience in team leadership and strong diagnostic skills are essential.
The predicted salary is between 39375 - 48125 £ per year.
We are looking for an experienced Team Leader to manage the day-to-day operations of a busy electronics service and repair centre. This role blends technical expertise with team leadership, ensuring high-quality diagnostics, repair, and refurbishment of electronic and electro-mechanical equipment.
Key Responsibilities
- Lead and develop a team of service technicians working on electronic and electro-mechanical systems
- Oversee diagnostics, inspection, repair, and refurbishment workflows to meet quality and turnaround targets
- Manage repair queues and prioritise workload to maximise efficiency
- Act as the technical escalation point for complex electronic fault-finding and repair issues
- Control refurbishment processes, including repair cost limits and final quality checks
- Approve service quotations and support customer enquiries with technical input
- Monitor stock levels of electronic components and coordinate with internal teams to ensure availability
- Track performance, report on KPIs, and drive continuous improvement across the service function
Skills & Experience
- Proven experience supervising or leading a technical team
- Experience of daily, weekly and monthly management of staff and contractors
- Experience of dealing with employee meetings, 1-2-1's, review meetings, authorising holiday, personnel issues etc
- Solid diagnostic and fault-finding skills on electronic equipment would be a plus
- Strong organisational skills with the ability to prioritise workload effectively
- Confident communicator with a professional, customer-focused approach
Desirable
- Qualification in electronics, telecommunications, or a related discipline
- Experience in a production, manufacturing, assembly, service centre or maintenance environment would be beneficial
Benefits:
- Holiday – starting from 25 days up to 30 days plus bank holidays
- Discretionary bonus - approx 10% of annual salary
- Income Protection
- Pension - up to 10% total contribution
- Life Assurance
- Travel Insurance (both business and leisure)
- AXA Healthcare
- Medicash Health plan
Team Leader in Holywell employer: GTS International
Join a leading aerospace and defence company in Reading, where your expertise as a Quality Engineer will be valued in a dynamic and highly regulated environment. We foster a culture of continuous improvement and provide ample opportunities for professional growth, ensuring that you can develop your skills while contributing to the safety and reliability of advanced systems. Enjoy competitive rates and the chance to work on impactful projects that make a difference in the industry.
