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- Tasks: Lead a mobile engineering team, ensuring top-notch service and support during twilight hours.
- Company: Join GTS Transportation, a leader in connecting talent with innovation in the transport sector.
- Benefits: Enjoy a competitive salary, career progression, training opportunities, and a supportive team environment.
- Why this job: Step into a leadership role in a fast-paced setting, making a real impact on transport technology.
- Qualifications: Experience in managing field teams and technical knowledge of CCTV or telematics is essential.
- Other info: Flexible twilight shifts with a focus on health and safety compliance.
The predicted salary is between 28000 - 36000 £ per year.
CCTV installs into Buses and Coaches. Managing a small team on a twilight shift.
Location: London
Salary: £35,000 – £45,000 (dependent on experience)
Shift: Twilight hours (start time between 15:00–17:00; flexible end time around midnight), Monday to Friday + ‘on-call’
Type: Full-Time, Permanent
Join GTS Transportation – Connecting Talent with Innovation. At GTS Transportation, we connect skilled professionals with leading employers across the transportation and engineering sectors. We’re currently recruiting on behalf of our client, a prominent name in Automotive Electrical Engineering, for a Junior Operations Manager (Telematics) to oversee field service operations during twilight hours across the London region.
This is an excellent opportunity for a technically minded and people-focused individual to step into a leadership role supporting a fast-paced engineering team delivering on-bus technology solutions, including CCTV and telematics systems.
The Role: You will be the key operational contact for a mobile engineering team, ensuring exceptional service delivery and real-time support across customer sites. This role requires a confident leader who can juggle technical oversight, engineer performance, and client satisfaction – all while working flexibly outside of traditional hours.
Key Responsibilities:
- Daily:
- Oversee field engineers across multiple client locations.
- Provide immediate technical and logistical support when issues arise.
- Ensure high standards of engineer conduct, punctuality, and vehicle presentation.
- Champion health & safety compliance on all active sites.
- Minimise repeat visits through proactive issue resolution and quality control.
- Maintain open and responsive communication with internal and external stakeholders.
- Conduct site visits pre- and post-installation to assess service quality.
- Conduct audits and engineer assessments against KPIs.
- Provide feedback, coaching, and performance reviews.
- Lead training sessions on technology and procedures.
- Address non-conformance reports (NCRs) and implement process improvements.
- Support strategy development alongside the senior management team.
- Make recommendations on staffing decisions and team structure.
- Represent field engineers in interdepartmental meetings.
- Report and escalate technical issues as necessary.
- Drive quality assurance and continuous improvement.
Ideal Candidate:
- Essential:
- Experience leading or managing field-based engineering teams.
- Technical knowledge of CCTV, telematics, or automotive electrical systems.
- Strong problem-solving skills and a calm, solutions-focused mindset.
- Confident communicator able to engage with engineers and clients alike.
- Flexible and proactive approach to shift work and reactive challenges.
- Background in bus, coach, or broader transport technology.
- Familiarity with systems like Timespace DVRs, Streamax, Robustel routers.
- Understanding of health & safety in mobile workforces.
What’s in It for You:
- £35,000 – £45,000 salary (depending on experience)
- Career progression with a growing organisation
- Autonomy and influence in your day-to-day operations
- Training and professional development opportunities
- Company pension scheme
- Supportive, team-oriented environment
Ready to Lead with Purpose? Apply today and join GTS Transportation in supporting innovation and excellence in transport technology. To apply please send your CV to.
Junior Operations Manager employer: GTS INTERNATIONAL LTD
Contact Detail:
GTS INTERNATIONAL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as CCTV and telematics systems. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience managing field-based teams or working in a similar environment. Be prepared to discuss specific challenges you've faced and how you overcame them, as this will showcase your leadership skills.
✨Tip Number 3
Prepare to discuss your approach to problem-solving and how you maintain high standards of service delivery. Think of examples where you've successfully resolved issues under pressure, as this is crucial for the Junior Operations Manager role.
✨Tip Number 4
Research GTS Transportation and their values. Understanding their mission and how they connect talent with innovation will allow you to align your answers with their goals, making you a more appealing candidate.
We think you need these skills to ace Junior Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing field-based engineering teams and any technical knowledge you have of CCTV or telematics systems. Use keywords from the job description to align your skills with what GTS Transportation is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership abilities and problem-solving skills. Mention specific examples of how you've successfully managed teams or resolved technical issues in the past, demonstrating your fit for the Junior Operations Manager role.
Highlight Relevant Experience: In your application, emphasise any previous roles where you oversaw operations or provided technical support. Discuss your familiarity with health and safety compliance and how you've contributed to quality assurance in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at GTS INTERNATIONAL LTD
✨Showcase Your Leadership Skills
As a Junior Operations Manager, you'll be overseeing a team. Be prepared to discuss your previous leadership experiences, how you motivate teams, and how you handle conflicts. Use specific examples to illustrate your ability to lead effectively.
✨Demonstrate Technical Knowledge
Familiarise yourself with CCTV, telematics, and automotive electrical systems. Be ready to answer technical questions and explain how your knowledge can benefit the company. Showing that you understand the technology will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-time challenges. Think of scenarios where you've had to resolve issues quickly or improve processes, and be ready to share these experiences during the interview.
✨Emphasise Communication Skills
As this role involves liaising with engineers and clients, highlight your communication abilities. Discuss how you ensure clear and effective communication in your previous roles, and provide examples of how this has led to successful outcomes.
