Location: Hebburn, Newcastle upon Tyne
Working Pattern: Hybrid – approximately 70% office/home-based and 30% customer site travel
Industry: Power Transmission & Distribution | Electrical Engineering | Protection & Control
Help Shape the Future of the UK's Energy Network
We're recruiting for an experienced Senior Service Engineer – Protection & Control to join Siemens Smart Infrastructure's Electrification & Automation team.
This is an excellent opportunity for an engineer with a background in electrical protection systems, substation engineering or commissioning to work on critical infrastructure supporting the UK's electricity Transmission & Distribution network.
You'll be responsible for providing technical support, fault diagnosis, testing and commissioning services across Protection & Control systems, helping customers maintain the reliability, safety and performance of their electrical networks.
The role offers a varied mix of technical engineering, remote support and customer site activities, with the opportunity to develop your expertise in Siemens' industry-leading protection technologies.
The Role
As a Senior Service Engineer, your responsibilities will include:
- Diagnosing, investigating and resolving faults across electrical Protection & Control systems.
- Providing remote technical support to customers under Service Level Agreements (SLAs).
- Attending customer sites to investigate technical issues and implement solutions.
- Carrying out testing, commissioning and secondary injection testing.
- Supporting Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
- Developing, configuring and modifying Protection & Control solutions.
- Producing and reviewing technical documentation, including Functional Design Specifications (FDS), I/O schedules and test procedures.
- Working with Siemens technologies, including SIPROTEC 5 and SICAM PASS/SCC.
- Recording technical incidents, preparing service reports and maintaining accurate engineering documentation.
- Participating in an on-call support rota to assist customers with network issues.
What We're Looking For
We're keen to speak with engineers who have experience working within the electricity Transmission & Distribution sector, particularly those with a background in protection systems, electrical controls or substation commissioning.
- A degree in Electrical Engineering or equivalent relevant industry experience.
- Experience within the electricity Transmission & Distribution industry.
- A background in Protection & Control engineering, control systems or associated commissioning activities.
- Strong electrical fault-finding, testing and commissioning skills.
- Knowledge of protection systems, communication protocols and technical engineering documentation.
- The ability to investigate technical problems and provide practical engineering solutions.
- Willingness to participate in an on-call support rota.
- Siemens SIPROTEC 5, SICAM or associated protection technologies.
- Secondary injection testing and protection relay configuration.
- Transmission network projects and customer specifications.
- Remote technical support and customer SLA environments.
- FAT/SAT activities and commissioning documentation.
- Cyber security awareness within electrical control systems.
We would also welcome applications from experienced Protection Engineers, Protection & Control Engineers and Substation Commissioning Engineers who are interested in moving into a technically varied service engineering position.
What's on Offer?
- The opportunity to work with Siemens, a globally recognised engineering organisation.
- A hybrid working arrangement, with approximately 30% customer site travel.
- Exposure to major UK energy infrastructure and Transmission & Distribution projects.
- Opportunities for technical development and continued learning.
- A varied engineering position combining hands-on technical work, customer support and problem-solving.
- The opportunity to contribute to the modernisation and decarbonisation of the UK's electricity network.
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