At a Glance
- Tasks: Deliver exceptional customer service and ensure a safe environment for all passengers.
- Company: Join GTR, a leader in transport with a focus on customer experience.
- Benefits: Enjoy free travel on our network and flexible working hours.
- Other info: Flexible shifts, including weekends and nights, with great progression opportunities.
- Why this job: Be the first point of contact and make every customer's journey enjoyable.
- Qualifications: Proactive problem-solving skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
GTR is hiring a RCO/Gateline Assistant based in Swansea, UK. The successful candidate will play a critical role in delivering exceptional customer service and fostering a secure environment. You'll be the first point of contact for customers, ensuring their journey with us is enjoyable and safe.
This position involves flexible working hours, including weekends and nights, and requires a proactive approach to problem-solving. In return, enjoy benefits such as free travel on our network and opportunities for progression.
Revenue Protection & Customer Experience Officer – 24/7 in Swansea employer: GTR
GTR is an excellent employer that prioritises employee well-being and development, offering a dynamic work culture where every team member plays a vital role in enhancing customer experiences. Based in Swansea, employees benefit from flexible working hours, free travel on our network, and numerous opportunities for career progression, making it a rewarding place to grow professionally while contributing to a safe and enjoyable journey for our customers.
