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For Companies At a Glance
- Tasks: Deliver outstanding customer service and assist customers with ticket purchases.
- Company: Join a friendly team at a local station in Southbourne.
- Benefits: Flexible shifts, competitive pay, and a chance to make a difference.
- Why this job: Be the face of our service and brighten customers' days!
- Qualifications: Passion for helping people and good communication skills.
- Other info: Must live locally and have independent transport for early shifts.
The predicted salary is between 1300 - 1600 £ per month.
Key Info
- Role: Salespoint Assistant
- Location: Southbourne + Alternate Sundays at Emsworth
- Roster: Southbourne Mon - Sat, Permanent Early, covering operation between 06:30 - 14:00 approx + Alternate Sundays at Emsworth covering between 08:00 - 16:00
Are you passionate about delivering outstanding customer service? Do you enjoy helping people? This is your opportunity, as you will often be the first and last person our customers will meet on their journey and it is therefore a vital role for making our customers' day!
As a Salespoint Assistant you are responsible for:
- Providing the highest possible standard of advice, information and service to our customers
- Finding the right tickets for our customers
- Advising on, promoting and selling to customers the full range of products, services & promotions to their benefit
- Maintaining a safe, attractive retail station environment
- Participating in the safe running of trains and a safe station environment by complying with procedures
Due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the early shift as required as there may not always be a train service available. All stations based roles may involve standing for long periods of time and working shifts including weekends.
Salespoint Assistant (SOB) employer: GTR
Contact Detail:
GTR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salespoint Assistant (SOB)
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about delivering outstanding customer service.
✨Tip Number 2
Practice your people skills! As a Salespoint Assistant, you'll be the face of the company. Role-play with friends or family to get comfortable with common customer scenarios. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your passion for helping customers!
We think you need these skills to ace Salespoint Assistant (SOB)
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering outstanding customer service in your application. We want to see how you enjoy helping people and making their day better!
Tailor Your Application: Take a moment to customise your application to reflect the specific skills and experiences that match the Salespoint Assistant role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GTR
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about examples where you've gone above and beyond for a customer, as this role is all about making their day. Be ready to share these stories!
✨Familiarise Yourself with the Products
Get to know the range of products and services that the company offers. This will not only help you answer questions confidently but also show your enthusiasm for the role. You might even want to prepare some ideas on how you could promote these products effectively.
✨Practice Your Communication Skills
As a Salespoint Assistant, clear communication is key. Practice speaking clearly and confidently about your experiences. You could even do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Plan Your Journey
Since the role requires early shifts, make sure you have a solid plan for getting to the station on time. If you live locally, think about your transport options and be prepared to discuss them in the interview. This shows you're serious about the commitment!