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- Tasks: Deliver outstanding customer service and assist at the ticket office and platform.
- Company: Join a dynamic team at Finsbury Park station.
- Benefits: Flexible shifts, competitive pay, and a vibrant work environment.
- Other info: Ideal for locals with independent transport; great for building skills.
- Why this job: Be the friendly face that makes customers' journeys enjoyable.
- Qualifications: Passion for customer service and ability to work flexible hours.
The predicted salary is between 20000 - 25000 £ per year.
As a Sales/Station Assistant, you will be passionate about delivering outstanding customer service each and every time. You will often be the first point of contact our customers will meet on their journey, making this a vital role for enhancing our customers' day.
Please note this is a multi-functional role; you will be working on the Platform and in the Ticket Office. Due to the shift times, you must live in the local area and have available independent transport to ensure that you arrive at the station for the early shift, as there may not always be a train service available.
All station-based roles may involve standing for long periods of time and working shifts, including weekends.
Sales/Station Assistant - Finsbury Park employer: GTR
Contact Detail:
GTR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/Station Assistant - Finsbury Park
✨Tip Number 1
Get to know the company! Research Finsbury Park and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about delivering outstanding customer service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories, so be ready to share how you can make our customers' day even better.
✨Tip Number 3
Be prepared for the multi-functional aspect of the role. Brush up on your ticketing knowledge and platform operations. Show us you’re adaptable and ready to tackle whatever comes your way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Finsbury Park.
We think you need these skills to ace Sales/Station Assistant - Finsbury Park
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering top-notch customer service in your application. We want to see how you can make our customers' day better, so share any relevant experiences that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Sales/Station Assistant role. Mention specific aspects of the job description that resonate with you and how your background fits.
Be Clear About Your Availability: Since this role involves shifts, it’s crucial to be upfront about your availability. Let us know if you can handle early shifts and weekends, as this will help us understand if you’re a good fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at GTR
✨Know Your Customer Service Basics
Since you'll be the first point of contact for customers, brush up on your customer service skills. Think about past experiences where you went above and beyond to help someone. Be ready to share these stories during the interview to show your passion for delivering outstanding service.
✨Familiarise Yourself with the Role
This is a multi-functional role, so make sure you understand both the Platform and Ticket Office duties. Research what each area entails and think about how your skills can apply to both. This will demonstrate your versatility and readiness to take on the responsibilities.
✨Plan Your Journey
Since the role requires you to be punctual for early shifts, plan your route to the station in advance. During the interview, mention your local transport options and how you’ll ensure you arrive on time. This shows your commitment and reliability, which are key traits for this position.
✨Prepare for Shift Work Questions
Be ready to discuss your availability and willingness to work shifts, including weekends. Think about how you manage your time and energy when working long hours or standing for extended periods. Sharing your strategies will highlight your suitability for the role.