At a Glance
- Tasks: Manage train crew resources to ensure smooth operations and minimal delays.
- Company: Join a dynamic team at Kings Cross, committed to reliable train services.
- Benefits: Enjoy free travel, generous leave, and a fantastic benefits package.
- Other info: Flexible shifts with opportunities for career growth in a supportive environment.
- Why this job: Be part of a diverse team making a real difference in public transport.
- Qualifications: Strong planning skills, IT literacy, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an organised, enthusiastic individual who can:
- Ensure sufficient Train Crew are provided to run the services on a day-to-day basis, ensuring minimal delays to trains.
- Work with a team of Resource Managers where necessary to ensure that any shortfalls are avoided, balancing resources through other provisions.
- Ensure that the Crews are kept updated in real time to reflect Train Crews booking on, as well as actual work undertaken during shifts, including in times of disruption.
- Manage the day-to-day operations at relevant depots that will provide a safe, reliable and punctual train service meeting customer expectations.
Accessibility: 37 hour week but you must be able to work variable shifts:
- Earlies: 07:00 - 14:00
- Lates: 14:00 - 23:00
- Nights: 23:00 - 07:00
Do you also possess the following skills?
- Planning and organisation to demanding timescales
- High IT literacy interpreting data and understanding trends including use of Trust, Sheila, Bugle, Genius, MS Office suite.
- Strong interpersonal and communication skills with the ability to influence and persuade
- Support and assist your team to consistently deliver high levels of performance
We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.
In return we offer you:
- Final salary pension scheme
- Free travel on GTR rail services and sister groups for you and your family
- 75% off travel on other train operating companies for you, and leisure for your family
- 25 days' annual leave plus bank holidays
- Discounted Oyster Card
- GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
- StarHub - our great benefits package which includes many retail, health, travel and leisure discounts
Resource Manager (shifts) employer: GTR
As a Resource Manager at our Kings Cross East Side Offices, you will join a dynamic team dedicated to ensuring the smooth operation of train services while enjoying a supportive and inclusive work culture. We offer a comprehensive benefits package, including free travel for you and your family, generous annual leave, and opportunities for professional growth, making us an excellent employer for those seeking a rewarding career in the rail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Manager (shifts)
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in, so be ready to share examples of how your skills align with our mission and goals.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio or notes that highlight your planning and data interpretation abilities. It’s a great way to demonstrate your high IT literacy and attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the role. Plus, it’s a chance to reiterate why you’d be a great fit!
We think you need these skills to ace Resource Manager (shifts)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the Resource Manager role. We want to see your planning and organisation skills shine through, so don’t hold back!
Show Off Your IT Skills:Since high IT literacy is key for this position, mention any experience you have with tools like Trust, Sheila, Bugle, Genius, or even just the MS Office suite. We love seeing candidates who can interpret data and understand trends!
Highlight Your Team Spirit:This role is all about teamwork, so share examples of how you've supported your team in the past. We’re looking for those strong interpersonal skills that can influence and persuade others.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen on joining our diverse workforce!
How to prepare for a job interview at GTR
✨Know Your Stuff
Make sure you understand the role of a Resource Manager inside out. Familiarise yourself with the key responsibilities, like managing Train Crew and ensuring minimal delays. Brush up on the specific software mentioned in the job description, such as Trust and MS Office, so you can confidently discuss how you would use them.
✨Show Off Your Planning Skills
Since this role requires strong planning and organisation, come prepared with examples of how you've successfully managed resources or schedules in the past. Think about times when you had to adapt quickly to changes and how you ensured everything ran smoothly.
✨Communicate Like a Pro
Strong interpersonal skills are crucial for this position. Practice articulating your thoughts clearly and concisely. Be ready to demonstrate how you've influenced or persuaded others in previous roles, especially in high-pressure situations.
✨Embrace Diversity
This company values a diverse workforce, so don’t hesitate to share your unique background and experiences. Highlight how your perspective can contribute to a stronger team dynamic and better service delivery, aligning with their commitment to inclusivity.
