At a Glance
- Tasks: Deliver outstanding customer service and ensure a safe, welcoming station environment.
- Company: Join a dynamic team at a busy transport hub in Purley & Redhill.
- Benefits: Full-time hours with flexible shifts and opportunities for growth.
- Other info: Must live locally and have transport for varied shift times.
- Why this job: Be the friendly face that makes customers' journeys memorable and enjoyable.
- Qualifications: Passion for helping people and commitment to excellent service.
The predicted salary is between 20000 - 25000 £ per year.
Locations: Purley & Redhill
Contract: Full Time, averaging 35 hours per week + rostered Sundays
Roster: Earlies, Lates & Nights - 24 hour coverage
Are you passionate about delivering outstanding customer service? Do you enjoy helping people? This is your opportunity, as you will often be the first and last person our customers will meet on their journey and it is therefore a vital role for making our customers' day!
Key to your role, at all times, is being visible and anticipating the needs of the customer to meet their expectations. As a Platform Assistant you are responsible for:
- Providing the highest possible standard of advice, information and service to our customers
- Delivering a safe, attractive retail station environment
- Participating in the safe running of trains and a safe station environment by complying with procedures
- Promoting all relevant marketing literature and useful information
These roles cover 24 hour operation, so due to the shift times you must live in the local area and have available transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available. All roles may involve standing for long periods of time, working weekends.
Locations
None in Purley, Redhill employer: GTR
As a Platform Assistant in Purley and Redhill, you will be part of a dynamic team dedicated to delivering exceptional customer service in a vibrant and supportive work environment. Our company values employee growth and offers flexible shift patterns to accommodate your lifestyle, ensuring a healthy work-life balance. With a focus on safety and customer satisfaction, we provide comprehensive training and development opportunities, making this an ideal place for those looking to make a meaningful impact in their community.
