At a Glance
- Tasks: Lead and inspire a team of drivers to deliver top-notch service and performance.
- Company: Join a dynamic team at Victoria Train Crew Depot with a focus on safety and customer satisfaction.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
- Why this job: Make a real difference in customer experience while developing your leadership skills.
- Qualifications: Strong leadership and communication skills; experience in managing teams is a plus.
The predicted salary is between 40000 - 50000 £ per year.
Exciting opportunity to recruit a Driver Manager for Victoria Train Crew Depot. Are you an energetic, passionate and experienced leader who can get the best out of a team of drivers in one of our busy depots? Are you able to lead and manage a designated group of drivers to deliver a high performing workforce in line with GTR's specific standards in safety, performance, and customer service expectations?
To be a highly visible people focused manager driving improved employee engagement and results. Line Management of drivers dealing with individual performance reviews, briefings, welfare, disciplinary, grievance and poor performance matters. Can you implement customer service standards that change the culture and raise the professionalism of drivers across GTR?
Develop a first‑class customer service environment that delivers excellent service to our customers. Enhance the on‑board experience for our customers, resulting in repeat business and provision of higher satisfaction results. Drive team performance through excellent engagement and utilise the attendance procedure, improving performance, individual grievance, and the disciplinary procedures as appropriate to ensure fair treatment and improved performance.
- Strong people leadership skills
- Strong interpersonal skills with the ability to inspire teams
- Developing and maintaining a professional relationship with Trade Union Representatives
- Effective oral and written communication skills
We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.
Driver Manager (3596) in Newport employer: GTR
At GTR, we pride ourselves on being an excellent employer, offering a dynamic work environment at our Victoria Train Crew Depot where your leadership can truly make a difference. With a strong focus on employee engagement and professional development, we provide opportunities for growth while fostering a diverse and inclusive culture that values every team member. Join us to enhance customer service standards and drive team performance in a role that is both meaningful and rewarding.
