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- Tasks: Support a dynamic team with admin tasks, roster management, and payroll updates.
- Company: Join a leading rail operations centre focused on efficiency and teamwork.
- Benefits: Enjoy a supportive work environment with opportunities for growth and learning.
- Why this job: Be part of a vital team that keeps the rail network running smoothly while developing your skills.
- Qualifications: Strong organisational skills, attention to detail, and a proactive attitude are essential.
- Other info: This is a 12-month secondment, perfect for gaining valuable experience in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
Network Operations Business Support – Rail Operations Centre (ROC Three Bridges)
12 month secondment to recruit Network Operations Business Support based at Three Bridges (ROC)
In this role you will provide high quality administrative support to the Network Operations Team of around 150 people based across, Three Bridges Rail Operating Centre, Victoria Control Point and York Rail Operating Centre. You will be responsible for producing and managing weekly rosters for the Network Operations Team, payroll returns, updating HR systems and ensure key information is available for Control Managers. As well as assisting the Office Manager with other duties that are required.
The following skills are required to perform this role:-
Skills:
- Time Management – Able to organise and plan how to divide your time on specific tasks in an efficient manner.
- Organisational Skills – Meeting deadlines and managing responsibilities effectively.
- Discretion and handling of confidential documentation.
- Accurate note & minute taking.
- Self Motivation and Resilience – The ability to cope with and rise to everyday challenges and to see past problems and find fulfilment in resolving issues.
- Conscientious – Is able to work diligently, with a positive attitude and be willing to take responsibility for their own actions.
- Attention Management – Can focus on details when needed and identify unusual or unexpected occurrences in control tasks or on the network.
- Interpersonal Relationships – Collaborating effectively with others to achieve common goals, addressing issues and finding solutions constructively.
- Multi-tasking – Successfully carrying out more than one task at a time and the prioritisation of demands on the basis of information coming from a number of different sources and switching between activities.
- Controlled Under Pressure – Able to act quickly and decisively in an emergency and other pressurised situations and to maintain the same quality of behaviour and performance.
- Planning and Decision Making – Anticipate future needs, set goals and reach mutually beneficial agreements.
- Communication & Engagement – Clear and concise verbal and written communication and able to speak professionally and confidentially to staff at all levels
- Willingness and Ability to Learn – The ability and motivation to be trained, retain information, apply it in the work environment and learn and develop on the job.
- Problem Solving – Identifying and solving issues effectively.
- Professional Behaviours – Exhibit professionalism by treating everyone with respect, project a positive attitude and commit to championing diversity and inclusion in the workplace.
Network Operations Business Support - Rail Operations Centre (ROC Three Bridges) employer: GTR
Contact Detail:
GTR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Business Support - Rail Operations Centre (ROC Three Bridges)
✨Tip Number 1
Familiarise yourself with the specific operations and structure of the Rail Operations Centre. Understanding how the team functions and the challenges they face will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Showcase your time management and organisational skills by preparing examples from your past experiences where you've successfully managed multiple tasks or projects. This will highlight your ability to handle the demands of the role effectively.
✨Tip Number 3
Network with current or former employees of the Rail Operations Centre, if possible. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 4
Prepare to discuss your problem-solving abilities in detail. Think of specific instances where you've identified issues and implemented solutions, as this is a key skill for the role and will set you apart from other candidates.
We think you need these skills to ace Network Operations Business Support - Rail Operations Centre (ROC Three Bridges)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your organisational skills, time management, and ability to handle confidential information.
Craft a Strong Cover Letter: In your cover letter, address how your previous experiences have prepared you for this role. Use specific examples to demonstrate your problem-solving abilities and interpersonal skills.
Highlight Key Skills: Clearly list the key skills mentioned in the job description, such as multi-tasking, attention management, and communication skills. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GTR
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and responsibilities. Share specific examples of how you've successfully organised tasks or projects in the past, especially under tight deadlines.
✨Demonstrate Discretion and Professionalism
Since you'll be handling confidential information, it's crucial to convey your understanding of discretion. Prepare to talk about situations where you've managed sensitive information responsibly.
✨Highlight Your Problem-Solving Abilities
Think of instances where you've identified and resolved issues effectively. Be ready to explain your thought process and the steps you took to overcome challenges, particularly in a team setting.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, both verbally and in writing. During the interview, aim to engage with your interviewers by asking questions and providing concise answers that reflect your understanding of the role.