At a Glance
- Tasks: Lead the integrated planning and performance of the railway, ensuring seamless operations.
- Company: Join a pivotal role in shaping Britain's largest rail operations.
- Benefits: Competitive salary, leadership opportunities, and the chance to make a real impact.
- Other info: Collaborative culture focused on safety, reliability, and value for money.
- Why this job: Influence the future of railways and enhance customer experience for millions.
- Qualifications: Proven leadership in complex environments and strong analytical skills.
The predicted salary is between 49500 - 60500 £ per year.
Shape the future performance of an integrated railway.
We are bringing GTR and Network Rail Sussex Route closer together to create a more integrated railway, connecting infrastructure and train operations around a shared purpose: delivering a safer, simpler, and better-performing railway for our customers.
We are looking for an exceptional Planning & Performance Director to join our senior leadership team and lead the development of an integrated approach to planning and performance across GTR, Network Rail Sussex and the wider network on which we operate.
You will have 1 million reasons to deliver outstanding results, because that is how many customers travel on our railway on our busiest days.
This is a significant leadership role with responsibility spanning train and operational planning, engineering access, performance, operational readiness, contingency planning, and service development.
You will lead a combined function of approximately over 300 colleagues with significant budget accountability.
At its heart, the role is about bringing together the different components of the railway to deliver better outcomes.
You will establish the strategic direction for planning and performance, ensuring that decisions about infrastructure, engineering access, rolling stock, and train services come together as a coherent operational plan.
- What You'll Be Doing
- Lead the joint Planning & Performance function across GTR and Network Rail Sussex, creating an increasingly integrated approach to how we plan and operate the railway.
- Work closely to influence and partner other Business Units to deliver the outcomes required for our customers.
- Support the expansion plans required to meet the extraordinary demand on the Thameslink Growth Corridor.
- Set the strategic direction for short, medium, and long-term service planning, performance improvement, operational readiness, engineering access, and contingency planning.
- Lead the development of future train services, balancing operational performance and customer experience with capacity, affordability, and value for taxpayers.
- Oversee timetable and train-plan development, including major operational change, new and refurbished rolling stock, and improvements to journey times and service frequency.
- Build a strong, data-led performance capability, turning complex operational information into clear insight and action.
- Work closely with Engineering, Operations and Service Delivery to ensure infrastructure access, maintenance and train operations are planned effectively together.
- Establish effective governance and decision-making across the integrated railway, enabling issues to be resolved quickly and at the appropriate level.
- Build influential relationships across government, regulators, industry partners, and other senior stakeholders.
- Develop constructive relationships with our trade union partners and lead an inclusive, high-performing leadership culture across the function.
About You
This is a role requiring both strategic leadership and significant operational credibility.
You will have experience leading large and complex functions or programmes, with a track record of improving performance and delivering change across matrix, alliance, or partner-organisational models.
You will be comfortable operating at Executive, Board, or Industry leadership level and influencing senior stakeholders where priorities and accountabilities may not always naturally align.
You will bring strong commercial and financial judgement, excellent analytical capability, and the ability to translate complex information into clear decisions.
Experience within rail, transport, infrastructure, or another highly regulated operational environment would be valuable.
For candidates from rail, knowledge of areas such as operational planning, performance regimes, Network Code, track access, and timetable development will be particularly relevant,
Experience of integrated, alliance, or partnership-based operating models, major operational change, or service recovery would also be advantageous
Importantly, you will be an inclusive and collaborative leader who can bring people together across organisational boundaries create clarity from complexity and build a shared focus on delivering for passengers and the railway.
The opportunity
This is an opportunity to influence how Britain's largest and most complex rail operations evolves at a pivotal point for the industry.
You will have the scope to move beyond separate infrastructure and operator planning processes and help create a genuinely integrated approach that connects workforce planning, access and train planning, performance, infrastructure, and train operations around critical outcomes: safety, reliability, customer experience, and value for money.
If you have the leadership, operational judgement, and ambition to help shape that next chapter, we'd like to hear from you.
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Planning & Performance Director in London employer: GTR
At GTR, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises both professional and personal development. As an Integration Change Lead at our Monument Place location, you will benefit from a competitive salary package, generous holiday allowance, and unique perks such as free travel for you and your family, all while playing a crucial role in transforming the railway experience for millions of customers. Join us to not only advance your career but also to make a meaningful impact in the rail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Planning & Performance Director in London
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We think you need these skills to ace Planning & Performance Director in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at GTR, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
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Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at GTR and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into GTR. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at GTR
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at GTR.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to GTR.
