At a Glance
- Tasks: Lead and develop a resource management team to ensure safe and reliable train services.
- Company: Join GTR, the UK's largest rail operator, committed to great journeys and community support.
- Benefits: Enjoy free travel for you and your family, competitive salary, and career development opportunities.
- Other info: Be part of a diverse team where everyone feels valued and can thrive.
- Why this job: Make a real impact on customer journeys while growing your career in a supportive environment.
- Qualifications: Knowledge of railway standards and resource management principles is essential.
The predicted salary is between 31500 - 38500 £ per year.
Get your career on track with a team where you can grow, belong and make an impact from day one.
About GTR
Greater Thameslink Railway (GTR) is the UK's largest rail operator, connecting millions of people through Southern, Thameslink, Great Northern and Gatwick Express services. Through our vision of Creating Great Journeys, we are committed to delivering safe, reliable and customer-focused travel, supporting local communities, and fostering a diverse, equitable and inclusive workplace where everyone feels valued and can thrive. At GTR, your career is a journey. We offer clear development pathways, progression opportunities and support to help you grow, whether you are starting out or taking the next step in your railway career.
Our Commitment to DEI
We are committed to building a diverse and inclusive workforce that reflects the communities we serve, creating a culture where everyone feels welcome, respected, safe and able to be themselves at work.
What You'll Do
The Lead Driver Resource Manager (LDRM) is responsible for leading, managing and developing the resource management team. Successfully providing a safe, reliable and punctual train service in the most cost-effective way possible. Working with all relevant stakeholders and departments, the LDRM takes opportunities wherever possible to drive positive customer outcomes through effective Driver resourcing.
How you'll make a difference:
- Lead, develop and influence your team to consistently deliver the highest levels of performance in all resource management activities.
- Lead the operational delivery of GTR's train service on a duty shift basis for those depots under your control, minimising the negative performance impact at those depots during normal working and during disruption through co-ordination of available and competent colleagues.
- A people-focused manager driving improved employee engagement and performance results, meeting the expectations of both internal and external customers.
- Implementation of relevant GTR standards & policies.
- Ensure driver attendance, performance and behaviours are managed consistently and appropriately.
What You'll Bring
- Knowledge of rules, instructions and Railway Group and Company standards as relevant to the role.
- Ability to investigate delays and incidents with the objective of identifying immediate, basic and underlying causes, and able to make meaningful recommendations to prevent re-occurrence.
- Thorough knowledge of conditions of service applicable to Drivers.
- Thorough knowledge of specific GTR geography and train services.
- Understanding of traincrew resourcing principles.
What We Can Offer You
At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:
- Final salary pension.
- Free travel on GTR and sister groups for you and your family.
- 75% off travel on other train operating companies for you, and leisure for your family.
- Discounted Oyster Card.
- Family-friendly policies, including maternity, paternity, adoption, and shared parental leave.
- Access to StarHub – our employee benefits platform offering discounts with a wide range of retailers and services.
- Career development and progression opportunities across the UK's largest rail networks.
- The opportunity to make a real difference to millions of customer journeys every year.
We will keep candidates informed throughout the process and aim to complete hiring decisions in a timely manner. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback at the application stage. Please refer to the ‘Recruitment Process and Timelines' document attached to this role. We look forward to hearing from you and exploring whether GTR could be your next career step.
Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.
Lead Resource Manager in London employer: GTR
At GTR, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises both professional and personal development. As an Integration Change Lead at our Monument Place location, you will benefit from a competitive salary package, generous holiday allowance, and unique perks such as free travel for you and your family, all while playing a crucial role in transforming the railway experience for millions of customers. Join us to not only advance your career but also to make a meaningful impact in the rail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Resource Manager in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like GTR.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by GTR. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Lead Resource Manager in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at GTR, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at GTR and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into GTR. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at GTR
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at GTR.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to GTR.
