At a Glance
- Tasks: Lead and shape integrated railway operations for GTR and Network Rail Sussex.
- Company: Join a pioneering partnership in one of the UK's largest rail businesses.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Other info: Unique opportunity to influence the future of railway services.
- Why this job: Be at the forefront of transforming railway operations for over a million customers.
- Qualifications: Proven operational leadership experience in safety-critical environments.
The predicted salary is between 90000 - 110000 £ per year.
Shape the Future of an Integrated Railway
We are bringing GTR and Network Rail Sussex closer together to create a more integrated railway, aligning infrastructure and train operations around a shared ambition to deliver a safer, simpler and higher-performing railway for our customers.
This is a unique opportunity to join at a pivotal moment for the rail industry, helping to shape the future of railway operations and deliver the benefits of a truly integrated network.
Serving more than one million customers on our busiest days, GTR operates one of the UK's largest and most complex rail businesses.
As Network Operations Director, you will play a critical leadership role in ensuring our operations remain resilient, customer-focused and high performing.
Reporting to the Chief Operating Officer, you will provide joint leadership across GTR and Network Rail Sussex, bringing together Control, Real Time Information and operational response teams to deliver safe, efficient and coordinated railway operations.
What You'll Be Doing
As Network Operations Director, you will lead a diverse operational function spanning both organisations, ensuring the railway responds effectively to daily challenges while delivering long-term operational improvements.
Key responsibilities include
- Lead the joint Network Operations function across GTR and Network Rail Sussex.
- Drive operational performance, disruption management and service recovery.
- Develop and implement joint operational strategies and resilience plans.
- Work closely with Planning & Performance, Fleet, Customer Services and Network Rail colleagues to improve reliability and customer outcomes.
- Lead business continuity planning and operational readiness.
- Build and develop a high-performing, inclusive culture across a team of approximately 245 colleagues.
- Manage a budget of circa £16m while delivering operational and customer improvements.
- Represent GTR and Network Rail Sussex with senior industry stakeholders, regulators and government partners.
As a member of the Executive Leadership Team, you will also participate in the executive on-call rota, providing leadership and decision-making during significant operational incidents.
About You
You will be an experienced operational leader with a proven track record of leading complex functions within a safety-critical, customer-focused environment.
- You’ll Bring
- Extensive knowledge of railway operations and the interfaces between Train Operating Companies and Network Rail.
- Strong understanding of railway performance regimes, operational planning and service recovery.
- Experience leading large-scale operational, control or performance functions in a 24/7 environment.
- A track record of successfully managing significant disruption, recovery and resilience planning.
- Exceptional stakeholder management skills, with the ability to influence and collaborate across organisational boundaries.
- Experience of leading large, geographically dispersed teams through change and transformation.
- Strong commercial and financial management capability, including responsibility for significant budgets.
- Outstanding communication and relationship-building skills, with the ability to engage senior executives, regulators, industry partners and government stakeholders.
- A systems-thinking approach, balancing the priorities of multiple organisations to achieve the best outcomes for customers.
The Opportunity
This is a rare opportunity to lead the UK's most significant integrated railway operations functions.
You will work at the heart of a pioneering partnership between GTR and Network Rail Sussex, helping to define how an integrated railway operates and delivers for customers.
If you are an inspiring operational leader with the strategic vision, resilience and collaborative approach to drive performance across a complex rail network, we would love to hear from you.
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Joint Network Operations Director in London employer: GTR
At GTR, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises both professional and personal development. As an Integration Change Lead at our Monument Place location, you will benefit from a competitive salary package, generous holiday allowance, and unique perks such as free travel for you and your family, all while playing a crucial role in transforming the railway experience for millions of customers. Join us to not only advance your career but also to make a meaningful impact in the rail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Joint Network Operations Director in London
✨Connect with Local Logistic Groups
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We think you need these skills to ace Joint Network Operations Director in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at GTR, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at GTR and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into GTR. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at GTR
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at GTR.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to GTR.
