At a Glance
- Tasks: Manage train crew schedules and ensure safe, reliable services.
- Company: Join a leading transport company with a focus on customer satisfaction.
- Benefits: Enjoy free travel, discounts, and a solid pension scheme.
- Other info: Shift work with opportunities for career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team that keeps the trains running smoothly.
- Qualifications: Experience in resource management and strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an Assistant Driver Resource Manager to join our Operations Team at Bedford Depot. You will be reporting to the Lead Driver Resource Manager, your duties will include:
- Ensuring that sufficient Train Crew are provided to run the services.
- Assisting the Driver Resource Manager to ensure all necessary systems are updated to reflect the actual work schedule for Train Crew.
- Managing the day-to-day operations at the depot in order to provide a safe, reliable and punctual train service to meet customer expectations.
You will be expected to:
- Support and assist your team to consistently deliver high levels of performance in all Resource Manager activity.
- Assist the Driver Resource Manager with Train Crews on Genius, TRENT and SHEILA system and other systems are kept up-to-date to reflect Train Crews booking on, as well as actual work undertaken during shift, including in times of disruption.
- Manage Drivers and other relevant staff when they sign on to ensure they are in a fit and proper condition at both unsupervised and supervised depots.
- Assist the Driver Resource Manager in creating schedule/diagram cards.
- Ensure compliance with Hidden' excess working hours is maintained, and that if any breaches do occur these are properly investigated.
- Assist in times of service disruption, liaising with Train Crew to ensure a timely return to normal working is achieved.
- Ensure that there is sufficient Train Crew available to provide the day-to-day services according to the daily plan in order to cause minimal delays to train services.
You should possess the following:
- Proven track record of line and resource management in a train environment.
- Ability to plan in a fast changing environment.
- A track record of delivering exceptional customer service in a transport industry.
- Must have IT literacy, ability to interpret data and understand trends using Trent, Sheila, Genius, Microsoft Office and Performance Management systems.
- Ability to work on own initiative as well as within a team.
- Strong interpersonal skills and have the ability to influence.
Please note: This role is Shift Pattern Hours of operation 05:00 - 20:00 Monday to Friday with every Fourth Saturday worked.
The successful candidate will enjoy free travel on GTR network, discounted travel on other train operating companies and London Underground, a final pension salary scheme, discounted travel on Eurostar after 1 years service and discounts from high street shops.
Assistant Driver Resource Manager (3563) in Bedford employer: GTR
Join our dynamic Operations Team at Bedford Depot as an Assistant Driver Resource Manager, where you will play a crucial role in ensuring the smooth running of train services. We pride ourselves on fostering a supportive work culture that values employee growth, offering opportunities for professional development and a range of benefits including free travel on the GTR network and discounts on various services. With a commitment to safety and exceptional customer service, this position not only provides meaningful work but also allows you to be part of a team dedicated to delivering reliable transport solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Driver Resource Manager (3563) in Bedford
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like GTR.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by GTR. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Assistant Driver Resource Manager (3563) in Bedford
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at GTR, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at GTR and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into GTR. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at GTR
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at GTR.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to GTR.
