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- Tasks: Assist in preparing and updating rosters for train crew and customer service staff.
- Company: Join Govia Thameslink Railway, the largest train operating company in the UK.
- Benefits: Enjoy free travel, discounts, a market-leading pension, and career progression.
- Other info: Work in a vibrant team at King's Cross with excellent growth potential.
- Why this job: Kick-start your career in a dynamic industry with lifelong learning opportunities.
- Qualifications: Looking for self-starters with attention to detail and strong communication skills.
The predicted salary is between 18000 - 25000 £ per year.
Our busy Operational Resourcing team are quite literally the heart at the centre of our dynamic business! Based at King's Cross, our team of roster clerks, team leaders and managers juggle the schedules of our most vital teams. They co-ordinate the staff who run our trains, stations and platforms, and ensure that our passengers get where they need to go. They're the superstars behind the scenes, working closely with our train planning team to make the most of our people.
GTR are looking for a dynamic self-starter with exceptional attention to detail. The successful applicant will be a confident communicator, happy to work closely with colleagues not just via phone, email and online systems, but also face to face. As an Operational Resourcing apprentice, you'll be the future of this vital function.
As well as your structured apprenticeship learning, your role will include:
- Assisting in preparing, posting and updating rosters for our train crew and customer service staff.
- Preparing and amending weekly base rosters.
- Managing short-notice changes to the rosters.
- Operating an effective and customer-focused contact system.
- Ensuring that confidentiality is maintained at all times.
- Preparing reports for the management team as required; attending meetings as requested.
On completion of your apprenticeship, you'll have a formal business/administration qualification, and a good understanding of what makes the railway run. This is a fantastic opportunity for a future focused individual to kick-start a career in a dynamic and progressive industry, which offers lifelong learning. This is a fixed term contract role within our operational resourcing department. At the end of the formal learning period (normally 12-18 months), you will remain a fully-employed member of the operational resourcing team. Your progression to other roles within the operational resourcing team after this period will be subject to achievement of learning objectives as well as your ongoing ability to display key GTR values and behaviours.
Working for us, you'll enjoy great company and industry benefits, including free travel on our services (Gatwick Express, Thameslink, Southern and Great Northern) and huge discounts with other UK and international train operators, including London Underground. You'll get a market leading pension, and fantastic discount schemes. Not to mention, an interesting and varied work schedule, in an environment where learning and progression are actively encouraged.
Apprentice Rosters (Business & Administration) FTC until 31st August 2027 employer: GTR
Contact Detail:
GTR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Rosters (Business & Administration) FTC until 31st August 2027
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend events, join online forums, or even pop into local train stations to meet staff. The more connections we make, the better our chances of landing that dream role.
✨Tip Number 2
Practice makes perfect! Before any interview, we should run through common questions and prepare our answers. Think about how our skills match the job description and be ready to share examples of our experience. Confidence is key!
✨Tip Number 3
Show off our enthusiasm! When we get the chance to speak with potential employers, let our passion for the role shine through. Talk about why we want to work in operational resourcing and how we can contribute to the team’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new opportunities as they come up. Let’s make sure we’re always in the loop!
We think you need these skills to ace Apprentice Rosters (Business & Administration) FTC until 31st August 2027
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our Operational Resourcing team, so don’t hold back on showcasing your attention to detail and communication skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the apprentice role.
Show Your Enthusiasm: Let your passion for the railway industry shine through in your application! We love candidates who are excited about the opportunity to learn and grow with us, so don’t be shy about expressing your interest in the role and the company.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at GTR
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Apprentice Rosters position. Familiarise yourself with the tasks like preparing and updating rosters, managing changes, and maintaining confidentiality. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your Communication Skills
As a confident communicator, you'll need to showcase your ability to interact effectively with colleagues. Practice articulating your thoughts clearly and consider how you would handle different communication scenarios, whether face-to-face or via email. This will highlight your suitability for the role.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. Prepare examples from your past experiences where you've successfully managed details or handled complex information. This could be anything from school projects to part-time jobs. Be ready to discuss how you ensure accuracy in your work.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or future opportunities within the operational resourcing department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.