GTR is seeking a Station Assistant to deliver outstanding customer service as the first point of contact for customers on their journey. The role involves working within a 24-hour operation, requiring living in the local area and having independent transport to reach early shifts.
Responsibilities include informing customers of route changes, dispatching trains, keeping posters accurate, and maintaining a clean and safe station environment while assisting customers as needed.
#J-18808-Ljbffr24/7 Station Service & Passenger Support Agent employer: GTR
GTR is an exceptional employer that prioritises employee development and a customer-centric culture, making it an ideal place for a Customer Service Trainer. Based in East Croydon, you will benefit from a supportive work environment that offers comprehensive training programmes, generous holiday allowances, and a robust benefits package including free travel for you and your family. With a strong commitment to work-life balance and continuous improvement, GTR empowers its employees to thrive while delivering outstanding service to customers.