At a Glance
- Tasks: Deliver outstanding customer service and assist customers with ticketing.
- Company: Join a dynamic team at a leading transport company.
- Benefits: Enjoy free travel, great discounts, and a supportive work environment.
- Other info: Flexible shifts with opportunities for learning and career progression.
- Why this job: Be the first point of contact and make customers' days brighter.
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
Be among the first 25 applicants
Do you have a passion for customer service? Do you enjoy helping people? As a Sales Assistant you will be passionate about delivering outstanding customer service each and every time. You will often be the first point of contact our customers will meet on their journey, and it is therefore a vital role for making our customers\' day.
Due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the early shift as required as there may not always be a train service available. All station-based roles may involve standing for long periods of time and working shifts including weekends and bank holidays.
Responsibilities
- Work on a shift basis, including weekends.
- Be in the Ticket Office and proactively find the right ticket for customers while delivering excellent customer service to new and regular customers.
- Use the latest computer-based ticketing system to provide any information customers may need and have direct access to our intranet.
- Assist customers where necessary.
Experience / Skills / Requirements
- A proactive approach coupled with passion and ability to support and develop your team.
- Exceptional levels of customer service, each and every time – you will be a role model for others.
- Demonstrable experience of managing customers effectively in difficult environments.
- High level of numerical ability.
- Live in the local area and have available independent transport due to varying shift times.
- Effective communicator, able to demonstrate this through application and assessments.
- Confidence to make decisions in a customer-focused manner and carry out instructions effectively.
Benefits
- Interesting and varied work schedule.
- Environment where learning and progression is actively encouraged.
- Great company and industry benefits, including free travel on our network.
- Privilege rate Oyster card, up to 75% off travel on other TOCs.
- Final salary pension and much more.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
- Travel Arrangements and Truck Transportation
Get notified about new Sales Assistant jobs in Bedford, England, United Kingdom.
Sales Assistant GPR- Bedford (3240) employer: GTR (Govia Thameslink Railway)
As a Sales Assistant in Bedford, you will join a dynamic team dedicated to delivering exceptional customer service, making every interaction meaningful. Our company fosters a supportive work culture that prioritises employee growth and offers unique benefits such as free travel on our network and a final salary pension scheme. With a commitment to learning and progression, this role provides an excellent opportunity for those passionate about helping others in a vibrant community setting.
Contact Details:
GTR (Govia Thameslink Railway) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant GPR- Bedford (3240)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Assistant GPR- Bedford (3240) at GTR (Govia Thameslink Railway), presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including GTR (Govia Thameslink Railway). Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Assistant GPR- Bedford (3240). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Assistant GPR- Bedford (3240)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for GTR (Govia Thameslink Railway):When writing your cover letter, make sure to tailor your message specifically for GTR (Govia Thameslink Railway). Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at GTR (Govia Thameslink Railway)
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show GTR (Govia Thameslink Railway) that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show GTR (Govia Thameslink Railway) that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with GTR (Govia Thameslink Railway)’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
