At a Glance
- Tasks: Ensure smooth train operations by managing crew resources and minimising delays.
- Company: Join a dynamic team in the rail industry focused on reliability and customer satisfaction.
- Benefits: Enjoy free travel, generous leave, and a fantastic benefits package.
- Other info: Flexible shifts and opportunities for career growth in a supportive environment.
- Why this job: Be part of a diverse team making a real difference in public transport.
- Qualifications: Strong planning skills, IT literacy, and excellent communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an organised, enthusiastic individual who can:
- Ensure sufficient Train Crew are provided to run the services on a day-to-day basis, ensuring minimal delays to trains.
- Work with a team of Resource Managers where necessary to ensure that any shortfalls are avoided by balancing resources through other provisions.
- Ensure that the Crews are kept updated in real time to reflect Train Crews booking on, as well as actual work undertaken during shifts, including in times of disruption.
- Work within a team of Resource Managers, managing the day-to-day operations at relevant depots that will provide a safe, reliable and punctual train service meeting customer expectations.
Accessibility: 37 hour week but you must be able to work variable shifts: Earlies 07:00-14:00 / Lates 14:00-23:00 / Nights 23:00-07:00
Desired skills:
- Planning and organisation to demanding timescales.
- High IT literacy interpreting data and understanding trends including use of Trust, Sheila, Bugle, Genius, MS Office suite.
- Strong interpersonal and communication skills with the ability to influence and persuade.
- Support and assist your team to consistently deliver high levels of performance.
We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.
Closing date for applications is 23:45 on 7 June 2026.
Benefits:
- Final salary pension scheme.
- Free travel on GTR rail services and sister groups for you and your family.
- 75% off travel on other train operating companies for you, and leisure for your family.
- 25 days' annual leave plus bank holidays.
- Discounted Oyster Card.
- GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies.
- StarHub – our great benefits package which includes many retail, health, travel and leisure discounts and offer.
Resource Manager (shifts) (3538) employer: GTR (Govia Thameslink Railway)
As a Resource Manager with us, you'll be part of a dynamic team dedicated to ensuring the smooth operation of train services, all while enjoying a supportive and inclusive work culture. We offer a comprehensive benefits package, including free travel for you and your family, generous annual leave, and a commitment to your professional growth through ongoing training and development opportunities. Join us in a role that not only values your contributions but also prioritises work-life balance and diversity within our workforce.
Contact Details:
GTR (Govia Thameslink Railway) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resource Manager (shifts) (3538)
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like GTR (Govia Thameslink Railway).
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by GTR (Govia Thameslink Railway). Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Resource Manager (shifts) (3538)
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at GTR (Govia Thameslink Railway), make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at GTR (Govia Thameslink Railway) and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into GTR (Govia Thameslink Railway). Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at GTR (Govia Thameslink Railway)
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at GTR (Govia Thameslink Railway).
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to GTR (Govia Thameslink Railway).
