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For Companies At a Glance
- Tasks: Deliver outstanding customer service and assist customers with ticket purchases.
- Company: Join a dynamic team at a busy retail station in Redhill.
- Benefits: Full-time hours, competitive pay, and a vibrant work environment.
- Why this job: Be the friendly face that makes customers' journeys enjoyable and memorable.
- Qualifications: Passion for customer service and ability to work flexible shifts.
- Other info: Ideal for locals with independent transport; great for building skills in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
Key Info
- Role: Salespoint Assistant
- Location: Redhill
- Contract: Full Time, averaging 35 hours per week + Rostered Sundays
- Roster: RDH: Earlies & Lates covering between 05:30 and 23:00 approx
Are you passionate about delivering outstanding customer service? Do you enjoy helping people? This is your opportunity, as you will often be the first and last person our customers will meet on their journey and it is therefore a vital role for making our customers' day!
Responsibilities
- Providing the highest possible standard of advice, information and service to our customers
- Finding the right tickets for our customers
- Advise on, promote and sell to customers the full range of products, services & promotions to their benefit
- Maintaining a safe, attractive retail station environment
- Participating in the safe running of trains and a safe station environment by complying with procedures
- Keeping the station operational and assisting customers where necessary
Due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the early shift as required as there may not always be a train service available. All stations based roles may involve standing for long periods of time and working shifts including weekends.
Salespoint Assistant (RDH) (3427) in Redhill employer: GTR (Govia Thameslink Railway)
Contact Detail:
GTR (Govia Thameslink Railway) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salespoint Assistant (RDH) (3427) in Redhill
✨Tip Number 1
Get to know the company! Research their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of scenarios where you can demonstrate your ability to provide outstanding service. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the position. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Salespoint Assistant (RDH) (3427) in Redhill
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering outstanding customer service in your application. We want to see how you enjoy helping people and making their day better!
Tailor Your Application: Take a moment to customise your application to fit the Salespoint Assistant role. Mention specific experiences that relate to providing advice, information, and service to customers, as this is key for us.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GTR (Govia Thameslink Railway)
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about making their day. Be ready to share specific examples that highlight your passion for helping people.
✨Familiarise Yourself with the Products
Get to know the range of products and services you'll be promoting. This will not only help you answer questions confidently but also show your enthusiasm for the role. Consider doing a bit of research on current promotions or popular tickets to impress your interviewers.
✨Show Off Your Team Spirit
This job involves working closely with others, so be prepared to discuss how you work in a team. Share experiences where you've collaborated effectively or helped maintain a positive environment. Highlighting your ability to contribute to a safe and attractive station will go a long way.
✨Plan Your Journey
Since the shifts can start early, make sure you have a solid plan for getting to the station on time. Mentioning your independent transport options during the interview shows you're responsible and committed. It’s a small detail that can make a big difference!