Senior Revenue Reporting Manager (3360) in London

At Govia Thameslink Railway (GTR), we are passionate about delivering great journeys for the millions of customers who rely on our services every year. To support this mission, we are looking for a highly skilled Senior Revenue Reporting Manager to lead our revenue analytics and forecasting function, helping us make confident, data-driven decisions that shape the future of our railway.

As our Senior Revenue Reporting Manager, you will play a pivotal role in reporting, monitoring and evaluating passenger and ancillary income across all GTR brands. Leading a team of expert analysts, you will provide high-quality management information and clear, actionable insights that enable the business to maximise revenue opportunities and support long-term strategic planning.

This is a fantastic opportunity for someone who thrives on complex analysis, enjoys working collaboratively across a large organisation, and wants to make a meaningful impact on one of the UK’s busiest rail networks.

What You’ll Be Doing

• Delivering accurate, timely revenue reporting tailored to the needs of internal and external stakeholders.
• Developing and maintaining detailed revenue and passenger volume forecasts, ensuring they reflect current trends and external influences.
• Identifying opportunities to grow income and supporting the development of business cases, action plans and monitoring frameworks.
• Acting as a centre of excellence for revenue and commercial analysis across the business.
• Working closely with senior leaders and teams across GTR, including Customer, Finance, Operations and Strategic Planning.
• Engaging with key industry partners such as the Department for Transport (DfT), Rail Delivery Group (RDG) and Great British Railways (GBR).

Knowledge & Expertise

• Strong understanding of revenue analytics and forecasting within rail or public transport.
• Detailed knowledge of industry datasets and models (e.g., Lennon, ORCATS, Moira, RARS2).
• Experience analysing the impact of external and internal factors on demand and revenue.
• Understanding of customer behaviour, segmentation and travel patterns.
• Awareness of ancillary revenue streams such as car parking, retail and advertising.
• Knowledge of business case development and public sector guidance.
• Understanding of rail income allocation and associated claims/dispute processes.

Skills

• Advanced analytical and problem-solving skills, with the ability to interpret complex data.
• Strong forecasting capability, including scenario planning and assumption modelling.
• Proficiency in developing dashboards and performance reports.
• Excellent communication and presentation skills, with confidence engaging senior stakeholders.
• Leadership skills to guide, support and develop a team of analysts.
• Strong collaboration skills and the ability to work effectively across multiple departments.
• Project management and planning skills to support long-term strategic initiatives.

Experience

• Proven experience in revenue analysis, insights and reporting, ideally within rail or public transport.
• Demonstrated success in developing accurate forecasting models for annual and quarterly planning.
• Experience producing reporting packs and insights for a wide range of stakeholders.
• Experience managing a team and fostering a culture of innovation, accountability and continuous improvement.

Your Impact

You will be responsible for managing a passenger income budget of over £1.8bn, leading a team of three direct reports and working as part of our wider Revenue Insights team. Your work will directly influence strategic decisions, operational planning and commercial outcomes across the business.