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- Tasks: Deliver outstanding customer service and assist customers on their journey.
- Company: Join a dynamic team at Finsbury Park station.
- Benefits: Flexible shifts, competitive pay, and a vibrant work environment.
- Other info: Must live locally and have independent transport for early shifts.
- Why this job: Be the friendly face that makes customers' days better!
- Qualifications: Passion for customer service and ability to work shifts.
The predicted salary is between 24000 - 28000 £ per year.
As a Sales/Station Assistant GPR you will be passionate about delivering outstanding customer service each and every time. You will often be the first point of contact our customers will meet on their journey and it is therefore a vital role for making our customers' day.
It is a multi-functional role, you will both be working on the Platform and on the Ticket Office. Due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the early shift as required as there may not always be a train service available.
All station based roles may involve standing for long periods of time and working shifts including weekends.
Sales/Station Assistant - Finsbury Park (3514) in London employer: GTR (Govia Thameslink Railway)
Contact Detail:
GTR (Govia Thameslink Railway) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/Station Assistant - Finsbury Park (3514) in London
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about delivering outstanding customer service.
✨Tip Number 2
Practice your customer service scenarios. Think about how you would handle different situations on the platform or in the ticket office. We want you to be ready to impress with your problem-solving skills and friendly approach!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you arrive for your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Finsbury Park. Let’s get you on board!
We think you need these skills to ace Sales/Station Assistant - Finsbury Park (3514) in London
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for delivering outstanding customer service in your application. We want to see how you can make our customers' day better, so share any relevant experiences that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Sales/Station Assistant role. Mention specific aspects of the job description that resonate with you and how your background fits.
Be Clear About Your Availability: Since this role involves shifts, it’s important to be upfront about your availability. Let us know if you can commit to early shifts and weekends, as this will help us understand your fit for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at GTR (Govia Thameslink Railway)
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about examples from your past experiences where you went above and beyond for a customer. This role is all about making someone's day, so be ready to share how you've done that in the past!
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand what being a Sales/Station Assistant entails. Be prepared to discuss how you can handle both platform duties and ticket office responsibilities. Showing that you know what the job involves will impress the interviewers.
✨Plan Your Journey
Since this role requires you to be punctual, plan your route to the station ahead of time. During the interview, mention your local transport options and how you’ll ensure you arrive on time for those early shifts. This shows your commitment and reliability.
✨Prepare for Shift Work Questions
Be ready to discuss your availability and willingness to work shifts, including weekends. Think about how you manage your time and energy when working irregular hours. This will demonstrate your flexibility and readiness for the demands of the role.