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- Tasks: Lead revenue protection teams and create data-driven operational plans.
- Company: Join a leading transport company with a focus on innovation.
- Benefits: Enjoy free travel, discounts, a great pension, and flexible working hours.
- Why this job: Make a real impact in reducing ticketless travel while developing your career.
- Qualifications: Strong communication skills and experience in operational management.
- Other info: Opportunities for learning and progression in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Now recruiting a Revenue Protection Operations Manager – based at Go Ahead House, near East Croydon station. Working an average of 37 hours per week over 5 days; duties may include on call Monday to Friday office hours.
We have an exciting opportunity for a new role. The successful applicant will report to the Senior Revenue Protection Manager.
About the roleReporting to the Senior Revenue Protection Manager, this post holder will have responsibility for the overall deployment of operational revenue protection teams. The role holder will create and deliver the associated data‑led operational plans that are aligned to the Revenue Protection Strategy, ensuring that they are delivered within budgetary limits and contribute in a significant way to meeting our ticketless travel targets. The role holder will work closely with internal and external stakeholders to ensure that these planned operations are a success and scheduled throughout the year. They will also be responsible for reporting and sharing the learnings and successes from the operations, including gathering feedback and intelligence from the local teams. A strong communicator, they will be able to translate strategy into tactical plans and then into live operations and ensure that revenue protection employees are engaged in delivering a successful operation. The role will also support the Senior Revenue Protection Manager in the writing of business cases to support the delivery of the strategy.
Key responsibilities- Responsible for the overall deployment of operational revenue protection teams
- Create and deliver the associated data‑led operational plans that are aligned to the Revenue Protection Strategy
- Ensure that they are delivered within budgetary limits and contribute significantly to meeting our ticketless travel targets
- Work closely with internal and external stakeholders to ensure that these planned operations are a success and scheduled throughout the year
- Reporting and sharing the learnings and successes from the operations, including gathering feedback and intelligence from the local teams
You’ll enjoy great company and industry benefits, including free travel on our services (Gatwick Express, Thameslink, Southern and Great Northern) and huge discounts with other UK and international train operators, including London Underground. You’ll get a market‑leading pension, and fantastic discount schemes. Not to mention an interesting and flexible work schedule, in an environment where learning and progression are actively encouraged.
This could be your next step in your career.
Revenue Protection Operations Manager (3385) in Croydon employer: GTR (Govia Thameslink Railway)
Contact Detail:
GTR (Govia Thameslink Railway) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Protection Operations Manager (3385) in Croydon
✨Tip Number 1
Network like a pro! Reach out to current employees at Go Ahead House or in similar roles. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the Revenue Protection Strategy inside out. Show us how your skills align with their goals, especially around ticketless travel targets. We love candidates who can think strategically!
✨Tip Number 3
Don’t just talk about your experience; bring data to the table! If you've got numbers that showcase your success in previous roles, share them. We appreciate a data-driven approach, especially in operational roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. Let’s make it happen!
We think you need these skills to ace Revenue Protection Operations Manager (3385) in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Revenue Protection Operations Manager role. Highlight relevant experience and skills that align with the job description, especially around operational planning and stakeholder engagement.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your communication skills and how you can translate strategy into action, as well as your passion for revenue protection.
Showcase Data-Driven Achievements: Since this role involves creating data-led operational plans, be sure to include any past experiences where you've successfully used data to drive decisions or improve operations. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at GTR (Govia Thameslink Railway)
✨Know Your Numbers
As a Revenue Protection Operations Manager, you'll need to be data-savvy. Brush up on relevant metrics and KPIs related to revenue protection and ticketless travel. Be ready to discuss how you can use data to drive operational plans and meet targets.
✨Stakeholder Engagement is Key
This role involves working closely with various stakeholders. Prepare examples of how you've successfully collaborated with internal and external teams in the past. Highlight your communication skills and how you can translate strategy into actionable plans.
✨Budget Awareness
Understanding budgetary limits is crucial for this position. Familiarise yourself with basic budgeting principles and be prepared to discuss how you've managed budgets in previous roles. Show that you can deliver results without overspending.
✨Feedback Loop
Gathering feedback and learning from operations is part of the job. Think about times when you've implemented feedback to improve processes. Be ready to share how you would create a culture of continuous improvement within the revenue protection teams.