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- Tasks: Provide top-notch customer service and assist in the Parts department.
- Company: Join the UK's largest Renault dealer group with a vibrant team.
- Benefits: Full-time hours, career progression, and extensive employee perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Gain hands-on experience in the automotive industry while learning from the best.
- Qualifications: Customer service skills and a willingness to learn about automotive parts.
The predicted salary is between 800 - 1400 £ per month.
Retail Renault Group was established in 1996 and is 100% owned by Groupe Renault. We operate a national network of automotive dealerships, representing the award-winning Renault, Dacia and Alpine brands. We are Renault’s largest dealer group, selling one in six of all Renault vehicles in the UK. We employ over 500 colleagues in a variety of roles and offer great prospects for career progression and an extensive range of employee benefits.
Job Role: Full Time Position - Monday to Friday (40 hours per week)
To provide the highest quality of service to the customer by completing all training provided and gaining a good knowledge of our Renault, Dacia & Nissan operating systems. To assist with all daily tasks for the department to function at a high level. To assist the department in reaching targets and goals. To gain a great parts knowledge to provide the best service for trade/retail. To assist with phone office, back counter, serving our busy workshop and warehouse duties.
Responsibilities
- To implement the standards and procedures of the Dealership and ensure the delivery of a consistently high quality of service to the customer.
- To ensure all parts duties are completed to the customer’s expectation, efficiently, to the highest standard of quality.
- To keep the place of work in a tidy and clean condition, ensuring at all times the Health and Safety of you and other employees is not compromised.
- Reporting any safety related matters to the Health and Safety Representative or management, which you feel may affect the health and or safety of any member of staff.
- To be adaptable to a changing industry.
- To maintain and develop skill levels in all aspects of the Parts department.
- To attend any training courses, as directed by the Management.
- To take full part in all activities designed to complement the training procedures planned for the apprentice.
- Keep up with all our operating systems for new models (Renault, Dacia & Nissan).
- Any other adhoc duties in line with reasonable management requests.
- To comply with the company GDPR Policy at all times when processing data.
- To attend all mandatory training as identified by the company.
Knowledge & Skills
- Customer service
- Basic Product knowledge
- Motor trade knowledge desirable
- Listening
- Communication
- Basic writing
- Telephone
- IT
Parts advisor Apprentice - Trade Supplier Level 2 employer: GTG Training
Contact Detail:
GTG Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts advisor Apprentice - Trade Supplier Level 2
✨Tip Number 1
Get to know the company! Research Retail Renault Group and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions with a friend or family member. Focus on how your skills align with the Parts Advisor role and be ready to share examples from your past experiences.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the team at Retail Renault Group.
We think you need these skills to ace Parts advisor Apprentice - Trade Supplier Level 2
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the automotive industry shine through. We want to see that you're excited about the opportunity to learn and grow with us at Renault!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Parts Advisor role. We love seeing how you can contribute to our team and help us deliver top-notch service.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to maintain professionalism in your writing. Share a bit about yourself and why you’re a great fit for the role, but keep it concise and focused.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Renault.
How to prepare for a job interview at GTG Training
✨Know Your Products
Familiarise yourself with the Renault, Dacia, and Nissan brands. Understand their key features and benefits, as well as any recent models or innovations. This will show your genuine interest in the role and help you answer questions confidently.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs. This is crucial for a Parts Advisor role, so be ready to share your experiences.
✨Show Your Adaptability
The automotive industry is always changing, so be prepared to discuss how you've adapted to new situations or learned new skills quickly. Highlight any training or courses you've taken that relate to the motor trade or customer service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.